Applications are invited from suitably qualified Ghanaians who are goal-oriented and results-driven for appointment in the leading security company in Ghana as follows: Customer Service Officer - Call Centre

Job Summary

• Uses knowledge of company services, products and policies to assist clients, callers with inquiries, complaints or problems

Responsibilities

• Responding efficiently and accurately to callers, explaining possible solutions and ensuring that client feel supported and valued
• Building lasting relationships with clients and other call centre team members based on trust and reliability

Skills and Competencies

• Fluency in multiple languages may be desired. Exceptional customer service, active listening and verbal and written communication skills, professional phone voice
• Proficiency phone voice
• Proficiency with computers, especially with CRM software and strong typing skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Adaptability and accountability

Location: Accra

How To Apply For The Job

Interested applicants should indicate the position they are applying for with their CVs plus relevant certificates to email to:

hrrecruitment905@gmail.com

Or

P.O.Box CT 2775,
Accra

Closing Date: 05 July, 2024