Job Summary
Company:
Inspiration Holdings Ghana
Categories
Job Vacancy For Help Desk Officer
Job Description
• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and enquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
Qualification Required & Experience
• Provide product and service information to customers
• Process orders and transactions
• Manage and resolve customer complaints
• Identify and escalate issues to supervisors
• Follow up on customer interactions
• HND or degree
Location: Accra
How To Apply For The Job
All C.V.s should be sent via:
inspirationholdingsgh@gmail.com indicating the position as the subject of the e- mail.
Closing Date: 24 February, 2025