Job Vacancy For Help Desk Officer



Job Description

• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and enquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary

Qualification Required & Experience

• Provide product and service information to customers
• Process orders and transactions
• Manage and resolve customer complaints
• Identify and escalate issues to supervisors
• Follow up on customer interactions
• HND or degree

Location: Accra

How To Apply For The Job

All C.V.s should be sent via:

inspirationholdingsgh@gmail.com indicating the position as the subject of the e- mail.

Closing Date: 24 February, 2025