Applications are invited from suitably qualified persons to fill the vacant position of Relationship Officer in a leading rural bank in the Eastern Region.

Job Objective

• The Relationship Officer will be responsible for building and maintaining strong relationships with clients and ensuring their financial needs are met

Key Duties

• Identifying and pursuing new business opportunities with potential clients
• Conducting financial assessments to understand clients needs and risk tolerance
• Providing financial advice and recommending appropriate banking products
• Ensuring compliance with banking regulations and policies
• Maintaining accurate and up-to-date client records and interactions
• Building and maintaining strong, long-lasting customer relationships
• Meeting and exceeding sales targets for banking products and services
• Resolving client issues and ensuring high levels of customer satisfaction
• Keeping abreast of industry trends and changes in financial regulations
• Collaborating with cross-functional teams to enhance the overall customer experience

Qualification Required & Experience

• A minimum of a Bachelor's Degree in Business, Finance or a related field
• Proven experience in sales and customer relationship management
• Excellent communication and interpersonal skills
• Understanding of financial products and services
• Ability to work collaboratively and adapt to a dynamic banking environment
• Must be between the ages of 25 years - 35 years at the time of application

Competencies & Skills

• Must possess excellent communication skills
• Must possess the ability to create trust and build relationships
• Critical thinking and excellent analytical skills.
• Creative and ardent problem-solver
• Excellent planning skills to ensure effective portfolio planning
• Customer-oriented with the ability to empathize with customers
• Must be computer literate, with proficiency in T24 banking software and Microsoft Office suite
• Self-motivated & attentive details
• Demonstrate high standards of integrity, professionalism & adheres to ethical standards

Location: Eastern Region

How To Apply For The Job

Interested & qualified persons should submit their application and CVs, clearly indicating the position to:

idealcandidatesearch@gmail.com

Closing Date: 18 February, 2025