A leading Telecommunications company, seeking to expand its operations in Ghana is looking for dynamic & results oriented professionals who are ready to make a difference in the areas of:- Customer Service

Ref: HEADTRD

Responsibilities:

•   Head the Training and Development Functions in Customer Care
•   Draw up training plan in relationship with internal customer needs
•   Deliver cutting edge training in line with business requirement
•   Perform other related duties as assigned

Qualification Required & Experience

•   A Bachelor’s degree in social sciences or any other relevant discipline
•   Professional certification in Training & Development will be an added advantage
•   Good knowledge of MS Office applications
•   Minimum of 3 years working experience preferably in a Customer care environment

Skills/Competencies Required

•   An established trainer or faciliator with verifiable track record
•   Good communication, report preparation and interpersonal skills
•   Self-motivated with ability to work with minimum supervision

Remuneration: Remuneration is highly competitive

Location: Nationwide Recruitment

How To Apply For The Job

Qualified candidates should e-mail their resume (quoting reference as subject of the email) with a scan passport size photograph to:-

professionals_telco@yahoo.com

Closing Date: 22 April, 2014