JOB PURPOSE
The Consumer Services Delivery Architect (CSDA) has complete ownership of the relationship between Factory and their dedicated portfolio of customers in the local operation.  Will be directly accountable individually for the entire life cycle of the multiple solutions under his/her responsibility, guaranteeing accuracy, quality and time line accomplishment.  His goal is to gain a complete understanding of his clients' needs and effectively communicate them to the software factories.

THE WAY WE WORK

You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.

Key Responsibilities

•   The CSDA will be required to deliver End-to-End Solutions for the local operation organization in consultation with the Regional Architects.  Will work closely with marketing (Commercial), Sales (Go To Market), Customer Operation (Include Billing Operation) and others business areas, creating winning proposals and successfully delivering within budget.
•   The CSDA will be responsible for planning, design and implementation of CSD solutions  and others IT platforms meeting standards and protocols for data exchange, communications, software and interconnection for information systems in consultation with the regional architects and Head of CSD.
•   The CSDA) will define time, costs and quality constraints and then guide software factories and/or supplier to ensure integrity of the solution within these constraints. The CSDA will be accountable for consistency and delivery of the entire solution.
•   The CSA will be responsible for complying with SOA architecture standards, continuously identifying areas of improvement in our Solutions Framework and taking initiatives to new approaches to optimize our existing processes.
•   The CSDA will be responsible to ensure that all development practices are in compliance with his employer's best practices policies and procedures in the respective operation.
•   The CSDA will be responsible for the tracking and maintaining all records and metrics, he reports the project's progress to the Head of CSD.
•   The CSDA will be responsible for identifying the appropriate software architecture based on the requirements and design elements contained in a system specification.
•   The CSDA will be responsible for record software architecture specific to the local operation in a software architecture document using use cases and the Unified Modeling Language (UML).
Position Requirements

Qualification Required & Experience

•   Bachelors and Masters degree in Computer Science or related field (System Engineer, IS Engineer, Information Systems Engineer, IT Engineer, Network Systems Engineer)
•   Postgraduate and/or courses in Software Architecture will be an advantage
•   Minimum of 3 years experience working in the IT and Telco  industry
•   Understanding of project management principles.
•   At least 3 years of UML experience
•   Minimum 2 years experience in  Software development using software factory methodology and SOA Architecture (Telcos preferably)
•   Experience in Business Processes for Telcos (eTOM Model preferably)

MINIMUM EXPERIENCE & ESSENTIAL KNOWLEDGE

•   Strong technical understanding of SOA (Service Oriented Architecture
•   Expert Level in UML.
•   Strong knowledge and solid experience in Business Processes for Telco’s (eTOM Model preferably)
•   Expert Level  experience in Billing and VAS  System processes and applications (For Telco’s preferably)
•   Knowledge in developing and maintaining ITIL policies and procedures
•   Excellent Communication skills.

CORE COMPETENCIES

•   Management and leadership
•   Exceptional service and results orientation.
•   Superior analytical, evaluative, and problem-solving abilities.
•   Ability to work under pressure and time constraints
•   Excellent self-organization and self-direction in performance of tasks, including time management skills
•   Ability to set and manage priorities
•   Maintaining up-to-date knowledge of all technological advances is crucial

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Or email us on:

tigo@tigo.com.gh

Closing Date: 12 July, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.