Since 1963, ACDI/VOCA has empowered people in 145 developing and transitional nations to succeed in the global economy. Based in Washington, D.C., ACDI/VOCA is a nonprofit international development organization that delivers technical and management assistance in agribusiness, financial services, enterprise development, community development and food security in order to promote broad-based economic growth and vibrant civil society.

Job Summary

ACDI/VOCA is currently seeking an IT Officer for its Accra Office. The successful candidate will be responsible for.

•   Provide firsthand troubleshooting for IT systems
•   Complete basic and system reviews for servers, e-mail and Internet service
•   Assist with software problems or failure on individual computers
•   Provide instructions on advanced software actions (QuickBooks, Word, Excel, Power Point and Access and other)
•   Complete routine maintenance or ICT equipment's/systems
•   Coordinate cleaning of network equipment to ensure proper operation of hardware
•   Update Antivirus and MS operating systems at recommended schedule
•   Add software to individual computers as required
•   Carryout service and maintenance of Local Network,Servers, Backup Exec 9.1 Server, Microsoft Office 2013 desktop systems; Assess and recommend new technologies for office LAN and Backup;
•   Assist in the evaluation of proforma for the purchase of software and hardware

Qualification Required & Experience

•   Advance Diploma or Bachelor's Degree in computer-related field/Information Technology from an accredited institution
•   Minimum 3 years equivalent work experience with computer related work including user support/Help desk in a busy ICT management environment
•   Strong skills in Word, Excel, Outlook and the internet
•   Excellent presentation skills
•   Excellent attention to detail and organization; maturity and ability to work in difficult environment
•   Professional and friendly communication style with the ability to field calls from diverse group staff

Location: Accra

How To Apply For The Job

To be considered for this recruitment, please submit a resume/CV to:

hr@acdivocaghana.org

Closing Date: 01 September, 2014

No phone calls please. Only finalists will be contacted. Women and minorities are encouraged to apply