A global leader and one of the most respected companies in vehicle tracking and recovery systems is seeking an innovative and results oriented Country Manager to represent the company in Ghana

The Country Manager will be in charge of managing operations, developing businesses and increasing profitability for the company in Ghana. Within corporate relocations and international removals, candidate needs to have specialist skills and knowledge relating to this sector.

Essential Duties & Responsiblities:
Sales

•   Achieve/exceed set sales targets
•   Develop business plans to grow the business in the region and develop new/existing channels to market, prospect for new markets, launch new company products/services

Marketing and Brand Building

•   Manage all signage and maintain same in good state of repair
•   Look for marketing opportunities for above/below line advertising and involvement in applicable local events
•   Identify and take advantage of local PR opportunities
•   Maintain stats and report on marketing events/campaign results

Customer Service

•   Customer contracts to be properly completed and recorded on data base
•   All customer leads are to be followed up within 24 hours, data captured accurately and scheduled within 48 hours
•   Technicians to arrive on time at scheduled time
•   Assist and resolve all client queries/complaints

Fitments

•   Fitment standards and procedures to be implemented and adhered to per policy and procedures manuals
•   Fitment quality of 90%+ to be achieved (recovery and technical measurements)
•   New fitments to be scheduled promptly to meet customer requirements - basic standard is fitment scheduled within 7 days of order

Stock

•   Ordering and maintenance of stock levels in accordance with Head Office guidelines
•   Safeguard stock to avoid loss/misappropriation and sim card abuse
•   Monthly stock takes to verify the physical existence and condition of the stock are to be performed and management is required to ensure proper processes are implemented and to approve the stock take results
•   Faulty units are to be returned to Head Office to avoid build-ups
•   Where units cannot be removed from a vehicle where a de-/re-installation is being performed, proper paperwork is to be submitted timorously for hard locking the unit
•   Losses of stock are to be minimized and maintained below 2%. Persons responsible for loss of stock are to be held responsible and reimburse the company
•   Stock is to be used on a FIFO basis

Personnel

•   Proper management and measurement of all staff is an essential part of Country management. The following key aspects are to be attended to:
•   HR policies per handbook are to be implemented
•   Legal registers and records maintained
•   Maintain adequate and trained staff compliment
•   IR practice is to be followed
•   Salary administration to be accurate and on time
•   Identify training needs and arrange training to ensure staff always properly trained. Reinforcement and implementation of training done.
•   Ensuring that the company meets all its legal and tax responsibilities towards the relevant Government authorities

Finance   

•   Ensure finances functions are managed and controlled according to company policies
•   Proper management accounts and year end financials are prepared
•   Preparation of budgets
•   Ensuring equipment and systems/database are properly maintained and safeguarded
•   Keeping systems updated to latest Group versions
•   Assist with support/training issues

Qualification Required & Experience

•   Must have a minimum of a first degree level or equivalent, preferably with some financial qualifications or training – a solid understanding of project management, strategy development, budgeting and financial planning is essential.
•   A master’s degree will be desirable
•   Excellent interpersonal skills at all levels, including people-management, leadership
•   Excellent written, verbal communication and presentation skills.
•   Must be between the ages of 35 – 45
•   This post is only open to females as they are currently underrepresented in our company.

Location: Accra

How To Apply For The Job

Interested candidates should send their applications to jobs@empowergh.com  and quote the job designation they are applying for in the Subject area of the email.

Closing Date: 15 November, 2014