The Client Activation Officer will ensure the effective mobilisation of clients for all the channels of service delivery. The Client Activation Officer will also be responsible for engaging volunteers in these communities to provide first line information on all Family Planning (FP) methods focusing on Long Acting Permanent Methods (LAPMs) for Outreach, mobilize community support for the work of MSIG and actively refer clients to the channels of service delivery i.e., Centres, Social Franchise, Outreach and No Yawa accredited sites.

The Client Activation Officer will work closely and collaboratively with other teams and report to the Regional Manager/Coordinator as the case may be. The posts are based in Accra, Kumasi and Tamale and require frequent field work.

Key responsibilities

•   Implement and supervise systems for generating and monitoring active referrals to the Bluestar network, MSIG Centers, Outreach Sites and No Yawa accredited sites.
•   In conjunction with the Regional Manager/Coordinator and Community Access Coordinator, develop and monitor Key Performance Indicators (KPIs) in line with regional and project targets.
•   Plan and implement innovative community interventions with the Community Marketing Supervisors.
•   Develop and implement Monitoring and Evaluation (M & E) strategy to monitor the impact of demand generation and other client activation activities with support from the Community Access Coordinator, the M&E Coordinator and the Youth Project Manager.
•   Account for all community mobilization expenditure according to set MSIG financial standards
•   Retrieve and review all referral coupons for verification and presentation to Regional Manager/Coordinator to authorize Community Based Volunteers incentive payments.
•   Keep documentary evidence of all referrals made by Community Marketing Agents for purposes of payment and reporting

Qualification Required & Experience

•   Degree/HND in Marketing, Social Work, Social Sciences, Population or Development Studies.

Experience/Skills
The candidate must have;

•   At least Three (3) years post qualification experience in working with NGOs and /or government agencies in a similar role.
•   Computer literate (Microsoft Word, PowerPoint and Excel and Internet)
•   Able to manage and work independently and efficiently
•   Able to work under pressure and communicate effectively
•   Proactive and results oriented
•   Experience in working on the field and with rural communities
•   Experience in community mobilisations and monitoring
•   Must be pro-choice

Location: Accra, Kumasi and Tamale

How To Apply For The Job

Interested and qualified applicants should send their applications addressed to:

Director - Human Resource and Admin
Marie Stopes Int. Ghana
PMB 267
Accra

Or by e-mail through:

recruitments@mariestopes.org.gh

Closing Date: 28 October, 2014