Grameen Foundation (GF) helps the world’s poorest people reach their full potential, by connecting their determination and skills with the resources they need.  In Ghana, Grameen Foundation develops mobile phone based solutions to strengthen health care delivery and improve health behaviors, particularly for the rural poor, and is starting up a new program that will use mobile phones to help smallholder farmers improve their efficiency and productivity.

JOB SUMMARY & KEY PRIORITIES:

The Program Health Specialist (PHS) reports to the Care Community Hub (CCH) Project Manager and provides health technical support for the development, pilot-testing and implementation of mobile technology solutions to support health worker professional development and supportive supervision.  The PHS supervises one Program Associate, and works with the Group Specialist/Assistant manager to oversee the work of two Regional Field Coordinators.  The PHS is responsible for identifying, acquiring and editing the health content for the CCH mobile application by working with external partners and Ghana Health Service (GHS) officials to deliver high quality, appropriate and approved content to users of the mobile application and ensure alignment with the health system’s needs and goals. The PHS works with team members to ensure that program inputs are mobilized in a timely manner to achieve work plan targets, contributes to technical quality of solutions, assists with training development and implementation, and documentation of challenges and achievements. The PHS will work towards ensuring a high quality user experience by putting in place monitoring, feedback and user support processes that address challenges confronting nurses and clients in using mobile health technologies and ensure the successful implementation of the CCH project.

KEY RESULTS:

This role is accountable for supporting the design and execution of the project’s monitoring and evaluation plan.  Accountable for:

•   Own and drive specific project activities to a high standard of success.
•   Develop and ensure quality of health technical content, in liaison with Ghana Health Service (GHS) counterparts and other partners to ensure alignment with the health system’s needs and goals and acceptance of CCH solutions.
•   Monitor and work to improve the quality of the user experience including:
1) Lead the development and implementation of CCH project quality monitoring and customer support activities
2) Establish monitoring processes for user satisfaction and service effectiveness, and ways of incorporating user feedback into service improvement
3) Track new trends and developments in health provider solutions and assist the CCH Project Manager to identify and develop new ideas for service enhancement
•   Serve as key liaison with external content partners and is responsible for compiling, editing and formatting content for the health provider mobile application.
•   Serve as liaison to CCH Project Global Research Partner (JSI):
•   Provide support to JSI as needed for  project research activities and contribute to project documentation •   Develop and ensure quality and timely submission of project documentation donor reports, success stories, and lessons learned documents, web content, etc. Gets timely manager and stakeholder input on each of these pieces.
•   Assist with development of training and reference materials and with training implementation.
•   Assist the CCH Group Specialist/Assistant Manager and work with field coordinators to ensure smooth implementation of field activities
•   Support planning and coordinating project activities by liaising with GF staff and with external partners as appropriate.
•   Performs other duties as assigned.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

•   Deep commitment to eradication of poverty and alignment with Grameen Foundation’s mission
•   Fluency in spoken and written English is essential, and in at least one local language.
•   Excellent communication and presentation skills are a must.
•   Must have proficiency in use of smart phones and mobile applications.
•   Must be highly organized, self-motivated, and able to prioritize and handle a variety of tasks.
•   Ability to work on initiative and present new ideas to a team
•   Field-based health sector experience in Ghana
•   Ability to work well with external partners and within the Ghana health system
•   Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give and welcome feedback, contribute to building team spirit, aid others to succeed.
•   Strong proficiency in MS Office, particularly Word, PowerPoint and Excel.

Qualification Required & Experience

•   Bachelor’s degree in Social sciences, Development Studies or related field. Advanced degree in public health or related social science preferred.
•   Clinical background such as nursing, and health technical knowledge with field work experience preferred.
•   Minimum of 3 years relevant experience

ADDITIONAL COMMENT

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.

Location: Accra

How To Apply For The Job

Interested applicants should submit the following documents in addition to a cover letter:

•   Detailed Curriculum Vitae stating current and latest posts  (WITH DATES) as well as summary of job responsibilities
•   Certifies photocopies of relevant certificates of highest academic qualification
•   Names, e-mail addresses and  telephone numbers of three (3) Referees (work-related)
•   Applications should reach the following address not later than November 30,2014

rnaadeinikoi@grameenfoundation.org

Closing Date: 15 December, 2015

INDICATE POSITION YOU ARE APPLYING FOR IN THE SUBJECT LINE.