Job Summary

•   Ensures maximum network service availability and performance
•   Provides customer network  and security services on core  network equipment
•   Provides network support services to internal and external customers

Planning and designing for the deployment Wide and Local Area Network for specific client or network infrastructural change requirement.

•   Conducts Network assessment and evaluation

Configuration and Implementation of Network and Security Devices for Deployment

•   Performs configuration and implementation of network devices for deployment of Cisco and non- cisco routers and Switches such as Cisco 3750 switches, Cisco routers 1900/2900 and HP 5800 Devices switches. LAN and WAN routing of IP including HSRP, and OSPF.
•   Conducts configuration of security appliances like Cisco ASA, PIX firewalls, Fortigate.
•   Configures and administrators other Network devices such VSAT modem, Gilat Hub components, Radwin Radio, WiMax and Alvarion VL.
•   Configures SIP Audio code to connect through SIP call manager server for VoiP solution.
•   Configures Cisco Unified communication VoiP solution-, IP phone, Call manager express (CME) on routers.

Network Technical Support

•   Clearly defines and escalates problems to Tier 3 (Consultants/ Third party Vendors) for issues needing further investigation with assistance from shift Manager.
•   Conducts proactive maintenance activities designed to ensure optimal operation of the network.
•   Conducts advanced technical support for all network related issues under tier 2 category. (where tier 2 is the second line local support before further escalations)

Develops and conducts proactive maintenance activities designed to ensure optimal operation of the network.

•   Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends
•   Periodically analyses and diagnoses network trend for predicting avoidable recurrent of network incidents.
•   Plans against system weakness, anticipates resources required such as link capacity growth and ensures high network availability and quality.

Technical Documentation and Records Keeping

•   Ensures that all aspects of the network are thoroughly documented to the effect that all such documentations and network diagrams are always updated and accessible to all relevant teams.
•   Reports on deployed systems performance/scaling to technical Management including but not limited to:
•   Incident Report
1) Network performance Report
2) Network Assessment and evaluation
3) Proposal document to clients
4) Preparation of working  Procedures

Network Monitoring and Management

•   Monitors Network for traffic utilization, Network Security, Network device resource utilization & Backups. Monitoring tools to be used include solarwinds, Cacti, PRTG and whatsupgold.
•   Manages Network devices using tools like Alvarion BreezeConfig, Alvarion NMS, Gilat NMS, Allot NX and CiscoWorks.

On-call Rotation to Duty

•   Performs on-call duties and overtime as required including working on weekends and at night, all to ensure problems are addressed either remotely or on site in a timely manner.

Supervisory Duties

•   Assists with supervisory duties and the coordination of all technical activities at the Network Operations Centre in the absence of the shift manager

Training

•   Trains and guides other colleagues as part of knowledge transfer within the department during operations
•   Prepares training manual for knowledge transfer
•   Organizes regular formal in-house training for junior staff in selected subject areas

Qualification Required & Experience

•   BSc Degree in IT, Computer Science or Network Engineering
•   Second Degree in IT related courses - MSc IT- Networking / Security
•   Professional certifications – Any of the following:
•   CCNP Security, CCDA, (CCNP Service provider), CCIE or equivalent
•   5 years’ work experience
•   Ability to evaluate networking problems and propose appropriate solutions
•   Knowledge of computer systems configuration, installation and administration
•   Ability to plan, coordinate and follow up to monitor people and work activities
•   Ability to design and implement control systems and take corrective action to correct deviation
•   Ability to relate effectively with people at all levels
•   Trustworthiness-ability to conduct self in a manner which elicits trust, respect and confidence of team member.
•   Ability to take initiative and pay attention to details
•   Good verbal and written communication skills

Location: Accra

How To Apply For The Job

Qualified candidates should send their resumes to:

stl.ictjobs@gmail.com

Please indicate the job applying for in the subject column

Closing Date: 03 March, 2015