A Non – Bank Financial Services Company has vacancies for highly motivated individuals with high integrity and a passion to succeed for hiring as Learning and Development Supervisor

Purpose of the Job

The Learning and Development Supervisor assists in all aspects of training, development and performance management activities. Tasks include: implementation of performance management system, assist in the planning and implementation of training and development activities as well as coordination roles. .

Key Accountabilities

Performance Management and Employee Career Development

Assist with the performance management drive of the company by assisting with the implementation of the company’s performance management system.

•   Trains employees on how to use company’s performance evaluation systems/tools/forms
•   Assist supervisors in performance management exercises: writing job descriptions, determining key performance areas(KRAs) and key performance indicators (KPIs), assisting in performance evaluations and feedbacks, performance improvement plans and implementations
•   Collation of performance appraisal data, data analysis and presentation of information for management decision and rewards
•   Assist with recruitment drive by recommending competencies required for vacant positions and sitting on the interview panel to assess competencies of candidates and recommending training needs of candidate(s) selected
•   Assist employees in career development plans

Training and Development

Assist the manager in implementing and coordinating all training and development activities and programmes for efficient and effective operations and implementation of training and development plans

•   Prepare PowerPoint  and other visual materials  for corporate training activities
•   Coordinate training functions by communicating training sessions available to employees and their supervisors, scheduling rooms or procuring venues, and other training logistics including refreshments, arranging for instructors for training events.
•   Maintain schedule of training courses and programmes and communicate changes in schedule to stakeholders
•   Teach / communicate company policies and procedures to employees in the head office and other regions that may be assigned
•   Support training implementation and operations efforts by performing administrative functions such as training scheduling, time tabling, communicating up-coming training to staff, arranging for trainees’ per diems, plus any other administrative assignments.
•   Update and maintain training project progress status by reporting weekly and monthly
•   Assist with facilitation of soft skills training programmes where appropriate ( having subject knowledge)
•   Maintain library of training materials.
•   Publish training content to trainees and their supervisors through emails and other means
•   Keep abreast of Learning and Development innovations to enable retaining a highly talented and diverse workforce
•   Research and build relationships with outsourced vendors; and  establish Vendor Relationships by keeping a database of training vendors and collating their training calendars for planning and enrolment of employees
•   Help screen potential learning vendors for quality, cost and potential use and  document recommendations in spreadsheet for decision making

Qualification Required & Experience

•   Degree in business management, adult education or psychology from a recognized institution is required; a postgraduate degree in a relevant field or MBA is desired.  A recognized professional qualification in HR and/or Training Practice will be a plus.

Knowledge and Experience

•   3- 4 years in an HR/Training/Administrative position with relevant responsibilities or equivalent experience.  An experience working within a corporate learning and development department; knowledge in Learning/ Training Management Systems, training facilitation and data analysis skills is a strong plus.

Core competencies

•   Ability to organize; prioritize and work efficiently under pressure and subject to changing priorities; proven experience managing multiple projects, meeting deadlines, and using judgment and initiative in problem resolution.
•   Strong organizational skills and attention to detail.
•   Strong customer service skills and professionalism.
•   Excellent oral and written communication skills including spelling, grammar, and punctuation skills.
•   Must be a self-starter who displays excellent communication and leadership skills with the ability to effectively organize using a collaborative approach
•   Innovative and proactive problem-solving skills with strong business acumen, a solid understanding of learning, development, performance management and the ability to exercise integrity and sound judgment.
•   Ability to work effectively with diverse individuals at all levels in a large, complex, multinational organization.
•   Proven track record of putting the customer (internal) first and ensuring their satisfaction
•   Experience in roles requiring the ability to work independently, anticipate next steps, take initiative, exercise discretion and sound judgment, and work collaboratively as a member of the team
•   Demonstrated proficiency using Microsoft Suite (Word, Outlook, Excel, PowerPoint, and Access)
•   Ability to use SPSS software to analyze data and present report for management decision
•   The successful candidate must be resourceful, adaptable, able to meet deadlines, and thrive in a fast-paced, dynamic environment
•   Possess the ability to make smart and timely decisions while completing a high volume of tasks and projects with minimal guidance
•   Experience working within a corporate learning and development department and the use of a Learning Management System or Training Management System will be a plus.

Location: Accra

How To Apply For The Job

Interested applicants should apply by e-mailing with their CVs and other career details to:-

newjobs39@yahoo.co.uk

Closing Date: 27 February, 2015

Only short listed applicants will be contacted.