PURPOSE OF THE JOB

The Assistant Manager O&M is responsible for coordinating all the activities of O&M with the various Managers in the Company for the sites and the clients assigned to him and report to the O&M Manager. The activities include all O&M activities like PM, CM, Call out, Refueling, Escalation Management, Change Management, day to day reports, tracking of KPI’s for the O&M Staff.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To Assist the O&M Manager on Daily Basis on

•   SLA targets
•   QSHE
•   Resource Management
•   Cost Control
•   ISO Compliance
•   Various client Reports
•   Prepare daily/weekly/monthly O&M internal reports
•   Replace RM when required
•   Represent O&M Manager if required
•   Change Management
•   Any other responsibilities allocated from time to time

OTHER DUTIES AND RESPONSIBILITIES

•   Coordinate with Team Leaders and follow up the progress of work and make sure that its being completed according to plan.
•   To overlook fueling procedures, theft, spoilages and propose corrective actions
•   Compiling daily/weekly and monthly client and internal reports
•   Interact daily with technical support teams and report the activities
•   To support site security activities
•   Improving processes, procedures and cost savings where approved.
•   Disciplinary procedures.
•   Spares Management.
•   Management of emergencies and escalations processes.
•   Support Staff and Colleagues.
•   Customer Interface.
•   Liaison with Clients

SUPERVISORY RESPONSIBILITIES

•   High Performance Team Leader and communicate with sub-contractors , solving problem on time
•   Contribute to streamlining operation and maintenance in general and fault handling in particular
•   Critical decisions are to be made in consultation with the Regional Manager
•   The team leader will report directly to the Regional Manager.

KEY PERFORMANCE INDICATORS

•   Achieve the CLIENT SLA TARGETS
•   Achieve 100% PM completion and picture reporting
•   Achieve the cost control as per the budget assigned
•   Good relation with client
•   Good relation with RM
•   Daily, Weekly and Monthly  detailed NETIS Internal report
•   Client reports like Fault Analysis/Power report/weekly O&M report
•   Part replacement timely completion
•   Refueling Support

Qualification Required & Experience

•   Minimum 3-5 years in Telecom Operations & Maintenance

MINIMUM REQUIREMENTS / QUALIFICATION

•   Engineering Degree or Equivalent
•   Driver license Category D
•   First aid valid certificate

KNOWLEDGE
Knowledge in  management  of the Active and Passive aspects of work in  the telecom Industry

SKILLS & ABILITIES

•   Planning, organizing & project management
•   Leadership.
•   High degree of Integrity.
•   Ability to work under pressure
•   Very good English language
•   Timely, accurate and quality reporting
•   Good communication skills
•   Decision making & Problem solving
•   Initiative, creative & innovative
•   MS Office applications.

Location: Accra

How To Apply For The Job

If you meet the above criteria, send your CV and Cover Letter to:-

fieldrecruits@gmail.com

Closing Date: 23 May, 2015