Role Purpose

The individual selected for this position will be required to set and maintain productivity and quality standards of the back office sales operations team by guiding, motivating and monitoring the team to high performance. (S)He will have a core purpose of:

•   Continually improving the present (and future) performance of Tigo Ghana;
•   Creating team spirit based on the Tigo Values;
•   Stimulating innovation and consumer focus throughout operations;
•   Managing Tigo’s relationship with Dealers;
•   Developing distribution channels for new and existing products;
•   Growing the retail universe;
•   Managing stock within territory and
•   Coordinating all distribution and airtime sales issues.

Key Responsibilities

Management of  National distribution by:

•   Creating and reviewing  operational guidelines;
•   Enforcing adherence to Standard Operating Procedures and
•   Ensuring a timely and hassle –free ordering system.
•   Serve as a key link between Sales and its internal strategic partners and deliver the sales operation service level agreement with key stakeholders;
•   Manage relationship and meetings;
•   Define KPIs and Targets for internal staff and external Dealer teams;
•   Record, report and resolve issues/problems reported by Dealer Channel Managers;
•   Ensure timely and quality reporting of sales analytics.

Qualification Required & Experience

•   A Bachelor’s degree or its’ equivalent, preferably in Business Administration/Marketing;
•   Minimum of two (2) years managerial experience with field and operational experience preferably in an FMCG or Telecommunication environment;
•   A minimum of five (5) years managerial experience with field and operational experience for applicants without a degree;
•   Must be a team player and builder with good communication skills;
•   Must be a strong critical thinker, have good entrepreneurial skills and a good motivational Leader.

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 14 August, 2015

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.