Role Purpose

The Mediation System Administrator will have a core duty of overseeing the operational work that goes into daily activities in Mediation systems.

Key Responsibilities

•   Monitoring the daily, monthly and year end activities to support the multiple business units;
•   Performing daily data integrity checks & maintaining security-level reference data;
•   Troubleshooting and correcting information quality problems reported by end users, identified through the daily data integrity monitors or via centralised reconciliations in Mediation;
•   Working with the centralized reconciliation teams to resolve reconciliation breaks occurring in portfolios managed within the region on the Mediation platform;
•   Regularly reporting relevant metrics for measuring quality, effectiveness and consistency for processes under the purview on the Mediation system;
•   Proactively identifying data issues where deviations of normal trends appear by working closely with the business;
•   Administering of mediation systems and performing all data backup roles for the mediation systems;
•   Ensuring hardware and software connectivity functionality of all mediation systems;
•   Ensuring the creation and adjustment of postpaid roaming tariffing, preparing and sending tapin files to CBS;
•   Liaising with mediation and roaming software suppliers for modification or enhancements to applications;
•   Ensuring the successful implementation of all MIC and tiGO policies related to system documentation, security and internal control;
•   Participating in all IT related projects/system administration as may be required.

Qualification Required & Experience

•   A Bachelor or Master's degree in Computer Science or related field (System Engineer, IS Engineer, Information Systems Engineer, IT Engineer, Network Systems Engineer). A post graduate course in Data Quality Assurance / Metadata Management / Data Stewardship is desirable;
•   Minimum of three (3) years’ experience working in Quality Assurance, Metadata Management, preferably in the Telcommunication industry;
•   Strong understanding of project management principles.

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 15 December, 2015

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.