Job Summary

The successful candidate will be responsible for the following:

•   Enters data into the database system according to established project procedures
•   Reviews, detects errors and makes necessary corrections to information received
•   Verifies, edits and analyses the data entered to avoid duplication and records
•   generators reports and responds to enquiries regarding entered data as requested
•   Provide first level support to end users the smart card system
•   Maintains, patches and upgrades servers, laptops and desktops
•   Configures servers, firewall, switches and other networked equipment
•   Performs tasks related to scheduled service requests, including equipment replacement, equipment installation/de-installation, and software installation
•   Safeguards and ensures that integrity of computer systems. Ensures data security. Performs regular backups of data, restores and disaster recovery. Ensures up-to-date virus protection
•   Diagnoses and resolves end-user network or local printer problems, PC hardware problems and e-mail, internet, remote access, and local-area network access problems
•   Supports and trains end-users in wide range of software applications, as needed. Develops training materials and procedures, and/or trains users in the proper use of hardware and software.

Qualification Required & Experience

•   Advance Diploma or Bachelor's degree in computer-related field/information technology from an accredited institution
•   Minimum 2 years equivalent work experience with computer related work included user support/Help desk in a busy ICT management environment
•   Basic understanding of SQL scripting
•   Excellent verbal and written communication skills
•   Ability to multi-task in fast-paced environment, exercise patience and professionalism during stressful situations and follow established guidelines and instructions

Location: Accra

How To Apply For The Job

To be considered for this recruitment, please submit a resume CV to:-

hr@acdivocaghana.org

Closing Date: 15 January, 2016