Kenya Airways is truly the Pride of Africa. With a modern fleet of 33 aircrafts, including Boeing 777s, our global network reaches 57 destinations in Africa and around the world. At Kenya Airways, we believe our greatest assets is our people. When you join Kenya Airways, we provide an environment that enables each and every one of our employees to achieve full potential. We also provide you with training in all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential.

Description Of Job

Role Purpose Statement:
To provide excellent services to customers in terms of ticketing reservations and KQ product to generate sales and ensure customer satisfaction and loyalty.

Key Accountabilities/Responsibilities:

•  To do reservations & ticketing for all KQ clients to generate sales
•  Fare quotes to all KQ clients to provide the best applicable fares and generate sales
•  To recruit and handle existing and prospective frequent fliers to win and retain loyalty.
•  Printing and reconciling of sales returns to accounts for daily sales
•  To promote all KQ products to create awareness and generate sales
•  To promote direct telephone sales so as to reduce distribution costs and generate sales

Qualification Required & Experience

Competencies:

•  Team Player
•  Customer focused
•  Good communication skills

Knowledge, Skills & Experience:

•  University graduate
•  IATA/UFTAA Diploma/basic airline
•  Fares and ticketing

How To Apply For The Job

Interested candidates are required to submit applications and curriculum vitae latest by 15th October, 2012:

The Country Manager
Kenya Airways, Silver Star tower
P. O. Box 2223
Accra, Ghana

Closing Date: 15 October 2012