JOB ROLE PROFILE

• The Chief Operating Officer(COO) will oversee our organization's ongoing operations and related policies and procedures to drive sustainable efficiency, effectiveness,sales growth and increased profits.
• As a senior management team member,the COO will report to the Chief Executive Officer(CEO) and many need to interact with key stakeholders (e.g, board members) and represent the organization to third parties including regulator, shareholders, and customers.

Roles & responsibilities

• Develop and implement strategies to grow premiums and profits for the organization
• Set comprehensive goals for performance and growth of operations units,monitor progress and intervene as needed to ensure operations delievers results
• Oversee daily activities of the operations functions(e.g, sales underwriting,claims)
• Ensure effective compliance and controls for operations
• Work with other executives and of other functional heads to implement business strategies
• Lead employees to encourage maximum performance and dedication to the organization
• Submit relevant reports (e.g.,operations KPIs) to the CEO and other stakeholders(e.g., board) timely as needed
• Report progress on strategic initiatives and highlight challenges or opportunities to key stakeholders to monitor progress and to get support on key issues as needed
• Manage relationships with third parties (e.g.,agents brokers,other organizations,partners,vendors, customers)
• Ensure the right staff in key positions and manager them to deliver business results
• Understand technology and apply for leverage it for business success
• Understand insurance operations and be able to develop networks within the insurance industry to grow Vanguard Assurance's business

Qualification Required & Experience

• Bachelor's Degree in a business field e.g, Business Administration (insurance option), Economics, Finance: MSc/MBA is a plus
• Five or more years general insurance experience (particuarly in underwriting and /or claims)
• Associateship of the Chartered Insurance Institute(ACII)designation or obtain within 2 years of employment
• Proven experience as Chief Operating Office or relevant role will be an advantage
• Understanding of insurance functions (e.g,sales,agents brokers,underwriting,claims)
• Demonstrable competency in strategic planning and business development
• Working knowledge of data analysis and insurance performance/operation metrics
• Working knowledge of IT/business infrastructure and MS Office

Attributes for success

• Excellent people skills to manage individuals, teams, function and direct reports to remain motivated and to deliver great results
• High business acumen to make the right decisions for the organistion, select the best options out of possibilities,and aptitude to solve problems
• Exemplary work ethics with high integrity to provide the moral compass for operations functions,teams and individuals
• Takes responsibilities for key initiatives, shows clear ownership and leadership
• Track record of consistently delivering great results and standards in a high -pressure environment.
• Proactive self-starter with strong drive who takes initiatives and leads others to do the same
• Committed to achieving result and willing to work diligently to deliver goals and objectives
• Effectively work with others in teams or individually as required
• Ability to influence key stakeholders and get things done individually and through teams
• Entrepreneurial mindset to be resourceful and continuously improve.

Location: Accra

How to Apply For the Job

All applications should be forwarded to:

oboakye@vanguardassurance.com

Closing Date: 01 September, 2017