A holdings company with significant Real Estate and Equities portfolio is seeking a dynamic, talented, value-based and innovative individual to fill the following position: Front Office Manager

Specific Responsibilities

• Ensure the front desk provides a professional and friendly service for guest
• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Schedule shifts and ensure timely and accurate customer service
• Monitor staffing levels to meet cover business demands
• Conduct monthly communication meetings and produce minutes
• Manage staff performance issues in compliance with company policies and procedures
• Handle complaints and specific customers requests and troubleshoot emergencies
• Monitor stock and order office supplies and prepare and monitor office budget
• Ensure proper mail distribution
• Ensure company's policies and security requirements are met

Qualification Required & Experience

• An HND, Diploma or Degree in any relevant field
• Proven work experience as a Front desk manager or reception manager
• Hands-on experience with office machines (e.g faax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Good problem-solving skills

Location: Accra

How To Apply For The Job

Forward only your CV to:

jobsaqba@gmail.com

The subject of your email should be the position applied for.

Closing Date: 24 November, 2017