Job Objective

• A good front desk officer, as a critical first level contact for anyone coming into contact with the Association either in person or by phone, is an image enhancer. The role holder will be responsible for interfacing with all manner of persons who walk into the secretariat or call the secretariat by phone and must ensure that their needs and queroes are effectively handled or directed to the appropriate officer
• It is expected that the person to be employed would also double as a secretary. A bilingual young and good looking lady would be most preferred

General Purpose

• Attend to visitors and deal with enquiries on the phone and face to face. Supply information regarding the organisation to the general public, clients and customers

Duties and Responsibilties

Must have ability to:

• Answer telephone, screen and direct calss
• Take and relay messages
• Provide information to callers
• Greet persons entering organisation
• Direct persons to correct destination
• Deal with queries from the public and member companies
• Ensure knowledge of staff movements in and out of secretariat
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents, receive and sort mail and deliveries
• Schedule appointments, maintain appointment diary either manually or electronically
• organise boardroom for meetings, co-ordinate meetings and organise catering
• Monitor and maintain office equipment and control inventory relevant to reception area
• Tidy and maintain the reception area

Qualification Required & Experience

• HND Secretaryship or Marketing from a reputable polytechnic in Ghana or an equivalent qualification from a recognized institution
• Fluency in a second language such as French would be an added advantage
• Must have good knowledge of administrative and clerical procedures
• Must be computer literate with good knowledge of relevant software applications
• Must have good knowledge of customer service principles and practices
• Must have excellent communication and telephone/switchboard skills, a good voice and a likeable personality

Location: Accra

How To Apply For The Job

Interested persons are to apply providing curriculum vitae with contact telephone numbers and email address and two references. Applications must be sent to:

The Chief Executive Officer
Ghana Insurers Association
P.O.Box GPO 13930
Accra

Or email to:

recruitment@ghanainsurers.org.gh

Closing Date: 22 December, 2017