The University of Ghana is inviting dynamic, versatile and suitably-qualified applicants for the senior level appointive position of Deputy Chief Information Technology Officer – Planning, Security and Support, in the University of Ghana Computing Systems Directorate.

POSITION: DEPUTY CHIEF INFORMATION TECHNOLOGY OFFICER – PLANNING, SECURITY AND SUPPORT

REPORTING TO: CHIEF INFORMATION TECHNOLOGY OFFICER (CITO)

JOB PURPOSE

• Assist the CITO provide technology vision and leadership for developing and implementing information technology (IT) initiatives to enhance teaching, learning and research. The Deputy CITO IT Services oversees the following Units: IT Planning and Security, IT Support Services.

KEY ACCOUNTABILITIES

Strategic Management & Administration

• Provide Strategic and operational leadership for the implementation of programs and processes.
• Define and implement policies, standards and procedures for use of applications in teaching, learning, research and administration.
• Ensure the various subordinate teams have clear goals and direction and a culture of service excellence.
• Evaluate cost/benefit of improvement opportunities and set development priorities.
• Provide operational Leadership for Project implementation to ensure delivery on-time, within budget and to scope.
• Develop and implement effective strategies for the utilization of human and technology IT resources and capabilities.
• Ensure IT governance, audit and compliance requirements are met.
• Perform other duties as required in support of the IT functions or assigned by the CITO.

Leadership

• Assist CITO Provide advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Assist CITO provide responsive advice, counsel, education and service to the University concerning IT issues and trends in the IT industry.
• Assist CITO communicate IT plans, policies and technology trends throughout the organization, including management groups and professional staff.
• Determine pertinent information required by management in making effective decisions and ensures that the gathering, processing, distribution and use of this information occurs in a timely, accurate and cost effective manner through on-going review and education programs at executive, management and user levels.
• Assist CITO promote and oversee relationships between the University’s IT resources and external entities (e.g., government, vendors, researchers, auditors, and other organizations).
• Assist CITO approve, coordinate, and control all projects related to selection, acquisition, development, and installation of major information systems for the University.
• Assist CITO develop and maintain an appropriate organizational structure capable of supporting the information needs of operating entities through appropriate information technology.
• Assist CITO Develop and maintain corporate IT policies and standards relating to the acquisition, implementation, and operation of information and communication technology systems.
• Assist CITO negotiate IT service level agreements with user organizations and monitors IT systems performance to assure service levels are being met.
• Research and evaluate alternatives for the enhancement or re-engineering of IT.
• Assist CITO Develop, coordinate and manage the incorporation of enhancements to and re-engineering of University systems, in keeping with the needs and objectives of the University.
• Ensure that enterprise information systems operate according to internal standards, external regulatory standards, and legal requirements.
• Assist CITO develop and enforce policy and procedures to ensure the protection of the University’s IT assets and the integrity, security and privacy of information maintained by the University.
• Assist CITO Develop and maintain a University-wide business recovery plan to ensure timely and effective restoration of IT services in the event of a disaster.

People Management

• Play an active role in the recruitment, development, motivation and retention of staff of the University of Ghana Computing Systems. This shall be accomplished through the consistent practice of sound human resources management concepts, thereby achieving teamwork, employee security, mutual respect, maintenance of the highest level of professionalism and a stake in the University’s success.
• In consultation with CITO, ensure appropriate training programs for the organization are in place to attract, retain and develop the key personnel required to support information services.

Financial Management

• Assist CITO develop and maintain the annual operating and capital budgets for University information and technology systems operations.
• Assist CITO monitor IT activities and costs as related to the overall utilization of resources required to meet programmatic operational requirements.
• Evaluate alternatives, perform appropriate cost benefit analysis, and recommend solutions that minimize costs commensurate with acceptable risks.
• Assist CITO review the University’s hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate. Develops, where appropriate, proposals for the purchasing or leasing of hardware, software, and maintenance of telecommunication service

Qualification Required and Experience

Minimum Education & Experience:

• A Masters’ Degree in Computer Science/Management Information Systems and Business Management or a related field.
• A minimum of eight (8) years progressive experience in management or executive leadership positions with emphasis on prior experience leading enterprise-wide system implementations and can demonstrate experience in collaborating with corporate subsidiaries, divisions and departments.
• Experience in Managing an IT Division within a large organization in the public or private sector
• Extensive working experience with years of progressive management experience overseeing and leading IT planning, support and security initiatives.
• Advance knowledge and experience in IT security
• Ability to determine security requirements.
• Certification in CISM, CGEIT and ITSM or PMP.

Knowledge, Skills & Attributes

• An accomplished relationship builder, strategic thinking capabilities with the ability to solve complex problems.
• Effective leadership skills with expertise in the areas of interpersonal relations, planning, collaboration and issue analysis.
• Understanding of business processes and operations, college-level academic environment and the possibilities and limits of technologies.
• Excellent project management skills.
• Able to communicate well with stakeholders and at all levels.
• Excellent planning, organising and presentation skills.
• Able to lead and work as part of a team, solution orientated, proactive and motivated with good time management skills.
• Excellent people management skills (coaching, mentoring, performance management).
• Demonstrated ability to create an environment that provides constituent-centered technology services and support.
• Ability to communicate effectively in English.

WORKING CONDITIONS

• Typical office environment
• Occasional Travel

TERMS OF APPOINTMENT

The appointment shall normally be for a four year term and is renewable for another term, based on performance.

Location: Accra

How To Apply For The Job

An applicant is required to submit a complete application pack to the

Registrar,
University of Ghana,
P. O. Box LG 25,
Legon, Accra, Ghana (Hardcopy)

or registrar@ug.edu.gh (Soft Copy).

The application pack should contain the following:

• Completed application form for Senior Level Appointive Positions (UAB Form 1C) to be downloaded from the University’s website at www.ug.edu.gh/hrodd.
• An up-to-date Curriculum Vitae.
• Copies of relevant educational and professional certificates

Closing Date: 24 September, 2018

Only shortlisted applicants will be contacted.