Job Description

• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
talking staff/clients through a series of actions, either face to face or over the telephone;
• troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• replacing parts as required;
• providing support, including procedural documentation;
• supporting the roll-out of new applications;
• setting up new users’ accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritising and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment.

Qualification Required & Experience

• A certificate or diploma in IT is required. 4 years work experience is also needed.

Salary: 1000 - 1300

Location: Accra Central

How To Apply For The Job

C.V.s should be sent via:

workgroupe440@gmail.com indicating the position as the subject of the e- mail

Closing Date: 29 August, 2019