Job Description

• Verifying customer identification
• Validating and cashing cheques
• Receiving and processing loan and mortgage payments
• Balancing all cash and checks in cash drawer at the end of each shift
• Resolving issues and concerns with customer accounts to the best of one’s ability
• Referring customers to other bank personnel as needed to resolve problems
• Opening new bank accounts
• Answering customer questions, explaining promotions, and suggesting appropriate accounts or opportunities that suit the customer’s financial profile and current needs
• Generating receipts for customer transactions
• Cross-selling bank products when appropriate
• Maintaining confidentiality with all transactions
• Keeping stations properly supplied with pens, forms, and other necessary supplies
• Removing accounts for dormancy in compliance with branch procedures
• Closing accounts for customers as needed
• Keeping teller drawer within specified limits while buying and selling currency from the vault

Qualification Required & Experience

• HND or degree required
• 4 years relevant experience
• verbal and written communication skills
• attention to detail
• confidentiality
• planning and organizing
• time management

Location: Dansoman, Accra

How To Apply For The Job

C.V.s should be sent via:

workgroupe440@gmail.com indicating the position as the subject of the e- mail

Closing Date: 07 December, 2019