The operation manager will coordinate and supervise the field activities of the Shea Coordinators attached to him, help them in achieving their own target, and build their capacities.

He will coordinate and supervise the production operations in butter and the sales operations in nuts,  by planning the activities, organizing the resources, supervising the logistics with the help of the Finance, Administration and Supply Manager, ensuring that the goods are transferred to the client.

He is responsible for coordinating and supervising the certification processes in organic and fair trade.

His target is to contribute to the growth of the StarShea Network, by recruiting new members and ensuring that the women of the network are properly trained to deliver quality products.

 A. Managing the Shea Coordinators.

•  Organizing Shea processors into groups, clusters, associations & a network
a)  Assess the size and structure of the groups of groups formed or recommended by the shea coordinators
b)  Ensure that the recruitment is consistent with the growth target and take all necessary measures to adapt the size of the network to the target
c)  Evaluate the autonomy level of the trained groups, and check the effective role of women executives
d)  Coach the Shea Coordinator in the measures to implement to improve the group dynamic
•  Capacity building of shea processors
a)  Supervise the trainings, check the quality process compliance of the groups during nut and butter processing.
b)  Advise and orient the Shea Coordinator to help him achieve better quality process within his groups
•  Other services to enable women sell qualitative and optimized products.
•  Organic and Fair trade certification
a)  Participate to the training of the Shea Coordinators and supervise the scale up training of the women
b)  Executes random inspections on the field during processing to ensure that the key points of the ICS (Internal Control System) are followed
c)  Take all necessary measures and coach the Shea Coordinator in order to achieve the target set in the ICS
d)  Maintain the documentation about the certified groups and controls the accuracy of the information provided by the Shea Coordinators

B. Organize and Supervise the production of nuts and collection

•  Control the capacity of the women and check the pre-financing figures / delivered bags with the help of the Shea Coordinators
•  Supervise the deals for local warehouses, security, material needed
•  Organize any pre-financing of nuts if necessary, supervise the disbursement with the Shea Coordinators
•  Plan the nut collection sites with the constraints of the buyer and the women executives, manage the loading and transport cost to minimize them
•  Organize and negotiate the transport of the nuts and supervise the delivery with the help of the Finance, Administrative and Supply Manager
•  Supervise the payment of the women after delivery to the client.

C. Organize and supervise the production of butter

•  Make sure that the Shea Coordinator provides him with reliable capacity figures.
•  Organize any pre-financing of operational costs if necessary, supervise the disbursement
•  Select the communities / groups who will process for an order and determines the targets and the time line with the Shea Coordinators
•  Organize the transport of the packaging material, the nuts if necessary with the Finance, Administrative and Supply Manager
•  Make sure that the target will be reached, take any necessary measure with the field team to re-distribute the volumes assigned to different groups/communities if needed
•  Check randomly the quality process and coach the Shea coordinator in empowering the women executive in their quality management role. Control the collection of samples, the analysis and share the results with the team with recommended actions for improvement if need be.
•  Organize the pick up from the communities with the Finance, Administrative and Supply Manager and organize the supervision of the container loading wherever it takes place
•  Organize the payment of the women and collect the evidence of payment from the Shea Coordinators
•  Makes recommendations based on the observation of the production processes on measures to increase women revenue and reduce their processing costs.

D. Implement Traceability System

•  Centralize the data collected by the Shea Coordinator during the different processes, provides them with reports and data about the warehouses, the nut and butter orders
•  Coach the team in the use of the traceability tools, the smart phone and the reports
•  Maintain the master data of the network in order to reflect the groups structures and capacity

Reporting line

•  Directly reports to CEO

Management line

•  Manages directly the Shea Coordinators, is responsible for the achievement of their targets, for their personal development and training, for their daily implication and motivation

Transversal lines

•  For all administrative stuff: per diem, technical support, administrative questions he refers directly to the Finance, Administrative and Supply manager
•  For the training he will be integrated in the PlaNet Finance project team

Compensation

•  The compensation will be in three parts

Fixed amount monthly

•  Variable amount, every 3 month on KPI’s (to be determined yearly and agreed upon with the management)
•  Number of new women recruited
•  Number of collected bag per women
•  Number of kg of butter processed by women
•  Quality of the products delivered to Star Shea
•  Optimized costs: number of women trained per day/ trip cost
•  Variable amount, yearly:
•  Cost optimization of women: checking the process and helping them find economic ways to transform butter
•  Increase of revenue of the women: nuts opportunities, butter opportunities, increase yield, increased part of the nuts/butter sold through SS Ltd,
•  Certification process success
•  Traceability tool usage

Qualification Required & Experience

•  Mandatory: northern languages: Dagbani, Wali, Gonja
•  Well organized and autonomous
•  Motivatde by the social target of the company and by empowering the women
•  Managemet skills and willigness to empower its team
•  Driving licence, ready to work on motorbike on the field
•  Ready to get involved in field operations

Salary: 2500-3000 GHS gross monthly

How To Apply For The Job

send cover letter and resume by mail:

info@starshea.com

Closing Date: 15 December, 2012