ARB Apex Bank Limited invites applications from suitably qualified applicants for the following vacancy: Business Analyst

Job Summary

• The Business Analyst at ARB Apex Bank is to enhance operations of the Bank and RCBS by designing, developing, and implementing business software solutions and providing support to end-users to ensure maximum uptime and customer satisfaction

Key Responsibilities

• Provide maintenance and support of business application system of the Bank to ensure timely roll out for use by RCS
• Train RCBS on business systems to ensure users can effectively run the systems
• Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Bank’s specifications.
• Perform close of Day activities to ensure the banking software is ready for use the next day and generate reports for submission to business system manager
• Resolve T24, CCC/ACH, SWIFT, Mobile Banking and other incidents logged in the SysAid Support portal and escalate unresolved issues to vendors to ensure they are addressed promptly
• Provide support to users to softwares and applications used by the Bank/RCBs
• Develop programmes and applications within the T24 core banking software
• Support business intelligence and data analytics software
• Apply patches and upgrade all business application especialy T24 core banking software to correct errors and enhance the smooth use of the systems
• Resolve GL differences, msatches and unassigned lines in the T24 core banking software
• Develop scripts and versions within T24 core banking system
• Onboard new RCBs/Agencies onto the various business system particularly T24 Mobile, CCC/ACH, AML software
• Lead new project implementation and upgrades for ARB Apex Bank PLC and RCBs
• To perform any other tasks which may be assigned by the supeviso

Qualification Required & Experience

• A minimum of a first degree in Information Technology/Computer
• Science Computer Engineering or in a related field
• Membership of a recognized professional body will be an advantage.
• Minimum of five (5) years relevant post-qualification experience preferably in the financial services industry.

Knowledge and Skills

• Working knowledge of relevant IT Application - MS SQL, HTMLS, C, C++, Java, Oracle
• Working knowledge of multiple operating system, Windows, server/active directory and Linux
• Proficient in the use of Microsoft and IBM Technologies
• Excellent working knowledge of the core banking software preferably Tremenos T24
• Excellent networking skills
• Excellent problem solving skills
• Good facilitation skills
• Ability to stick to time constraints
• Proficient in the use of MS Office suite
• High level of integrity, analytical and result-oriented
• Good communication skills (written and oral)
• Must be a team player and willing to continously develop skills
• Flexibility in working hours

Location: Accra

How To Apply For The Job

Applications accompanied by detailed curriculum vitae, copies of certificates names and addresses of three (3) referees, including their contact telephone nos /e-mail addresses, should be forwarded to:

The Head
Finance & Administration Dept.
ARB Apex Bank Plc
P.O.Box GP 20321
Accra

or

hr@arbapexbank.com

Closing Date: 18 December, 2021