We are seeking to recruit staff to fill the following position: Accounts Manager

Job Summary

• The successful candidate will report directly to the Head of Sales and Marketing, West Africa Cluster.  He/She will mainly be responsible for renewals/client retention, sales administration and people management.

These will include:

• Effectively managing a predefined list of existing accounts to ensure 100% renewal is achieved
• Cross-selling and up-selling the range of products and services available to the predefined list of existing accounts
• Generating proposals, pricing and contract negotiation across all medical and security service solutions as per guidelines and assigned clients or prospects
• Providing consistent administrative support to the Sales and Marketing Department in relation to the client renewal process, on-boarding of clients, invoicing of clients and client reporting
• Assisting with tenders and RFP's as required
• In conjunction with operations, investigating and preparing draft responses to complaints handling and quality assurance events
• Managing and coaching members of the client service team and providing a leadership role
• Monitoring and assisting the client services Ghana team with the implementation of client service activities
• Interfacing effectively with the sales and marketing, operations, finance/billing and IT teams to develop and maintain strong working relationships

Qualification Required & Experience

• A minimum of tertiary education in marketing/business administration or in other related field
• A minimum of 5 years working experience in an operationally/commercially focused analytical and/or customer service role
• Exposure to working in a cross-border engagement sales environment including previous working experience selling to emerging markets
• Proficiency in the English language (Oral and written)
• Be business oriented, goal driven and self-motivated
• Be I.T savvy

Location: Accra

How To Apply For The Job

Interested candidate must send their CVs and motivational letters to:

william.sarpong@internationalsos.com Or daniel.anokye@internationalsos.com

Closing Date: 23 December, 2017