Axxend is an international Business Technology Consulting firm dedicated to customers and assisting them in achieving sustainable profitable growth. Our business solutions enable our clients to improve operations, sales, customer loyalty, service and enhance employees efficiency. We are the catalyst for their ROI on ICT spend.

Our client portfolio includes the likes of Ecobank, Millicom Tigo,Care, Ghana Ministry of Finance and Volta River Authority.

Job Summary

JOB TITLE: AU Inside Telesales & Licensing Associate
DEPARTMENT: Sales
REPORTING TO: Managing Director
LOCATION: Accra, Ghana

The company is small but growing and all employees are expected to work as a team and support one another. You may therefore be asked, from time to time, to undertake other duties by the Managing Director, your Line Supervisor or a Director of the Company that is within your range of skills and abilities.

This job description may be varied in consultation with the post holder to reflect evolving needs of the business.

PURPOSE OF JOB
To maximise the effectiveness of the Corporate Account managers by producing high quality leads and working as a team towards agreed set targets and profitability goals. To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner.

KEY ROLES AND RESPONSIBILITIES

•   Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
•   Develop creative pitches and propositions aimed at specific industry sectors
•   Proactively follow up leads generated from canvassing by the account managers.
•   Use of initiative to identify and follow up opportunities with companies who are not already on the database
•   Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
•   Work closely with the marketing team to achieve sales objectives
•   Negotiate commercial terms within set guidelines
•   Attend monthly meetings with the Corporate Account Managers to update information and discuss any issues
•   Liase effectively with all departments within Olive to ensure customer requirements are met.
•   Contribute to the team performance by sharing and implementing Best Practise Ideas.

PROPECTS
Successful AU Telesales person can expect to be promoted to full employee within a 12-18month timescale providing they have continually achieve high on their KPI’s and met or exceeded set targets through a continuous development plan.

Qualification Required & Experience

•   Computer literate/keyboard skills
•   At least 6-12 months working within a sales environment preferably in a proactive telemarketing role within the telecoms (or related) industry
•   Excellent telephone skills
•   High degree of accuracy
•   Demonstrated ability to prioritise issues

Intellectual Demands

•   Must have minimum First Degree and English proficient
•   Must be able to deal with technical product information
•   Ability to adapt procedures to a new and more effective way of working
•   (in relation primarily to database management)

Skills with People

•   Ability to build strong working relationships (internal/external)
•   Excellent communication skills – verbal and written
•   Ability to persuade, influence and negotiate effectively at all levels
•   within and outside the organisation

Disposition/Personality

•   Determined & Target Focused
•   Enthusiastic
•   Team Worker
•   Reliable
•   Sociable
•   Resilient

Type of Person (Motivational Profile)

•   Self-motivated
•   Achievement orientated
•   Ability to use own initiative
•   Ability to perform effectively when there are pressure peaks and resilient
•   Sets high standards and consistently achieves them

Circumstances

•   Willing and able to work unsocial hours on occasions to complete tasks
•   Willing and able to attend company meetings which take place outside of normal working hours (approx. one per month)

Location: Accra

How To Apply For The Job

Qualified candidates should email their resumes to:

ocranesi@gmail.com

Closing Date: 19 July, 2014