Job Summary
Company:
VisionFund Ghana
Category:
NGO / International Agencies
Location:
Nationwide Recruitment
Categories
Job Vacancy For Client Service Managers
Purpose of Position
• To provide leadership and manage a branch team to deliver social and business objectives
Main Responsibilities
• Developing and implementing customer acquisition plans
• Evaluating employee performance and providing feedback and coaching as needed
• Organising and executing training programs for branch personnel
• Recognizing employee achievements and encouraging excellence in the work environment
• Increasing brand awareness for the institution within the community
• Interacting with customers on a regular basis to ensure safisfaction and gain useful feedback
• Assessing market conditions and identifying opportunities
• Drafting forecasts and business plans
• Managing budgets, allocating branch funds and defining financial objective
• Adhering to high ethical and professional standards
• Ensuring strict adherence to relevant policies, processes and procedures in branch operations
• Providing key reports on branch operations to Senior Management
Qualification Required & Experience
• 3 years management experience, ability to meet set goals, proven record of achieving targets, experience growing branch revenues, results driven attitude
• Leadership skills, strong customer service skills, written and oral communication skills, Human Resource Management skills, outstanding organisation skills, attention to detail
• Basic computer skills, advanced skills with Microsoft Office
• Bachelor's Degree in Business Administration or a related field or the equivalent work experience
Location: Nationwide Recruitment
How To Apply For The Job
Qualified individuals should send their applications with title of: "Job Position Applied For Above" CVs and relevant docs to:
hr2012recruitment@gmail.com
Or Mail to:
The Recruiter
VisionFund Ghana Money Lending Limited
PMB CT 78
Cantonments - Accra
Closing Date: 19 February, 2018