Plan International is an independent development and humanitarian organization that advances children’s rights and equality for girls. We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination, and it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children. We support children’s rights from birth until they reach adulthood, and we enable children to prepare for – and respond to – crisis and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

We seek to hire a dynamic and results-oriented person to fill the position of COUNTRY HUMAN RESOURCE MANAGER.

Dimensions of Role:

The Country Human Resource Manager is ultimately responsible for the implementation of Plan International’s global HR Strategy with due regards for local conditions and ensure the achievement of Plan International Ghana business strategy through excellent people management practices.

The Country Human Resource Manager is a member of the Country management team of Plan Ghana.

Dimensions of Role:

Financial measures or statistics relevant to post such as budget; list of direct and indirect reports

• Responsible for the Human Resource (HR) department annual allocated budget (GHS 100,000).
• One Country Human Resource Coordinator reports directly to the position
• Area of Responsibility – Country Office
• Member of Country Management Team
• Member of Editorial Board of Plan International Newsletter – ‘Plansem’
• Member of the WARO and International HR networks
• Member of National INGO network.

Typical Responsibilities - Key End Results of Position:

“What” is done and “why”, but not “how”; include indicators for success

• Develops and implements Country human resource (HR) plans to ensure the organisation’s HR needs are met.
• Coordinates activities in recruitment, selection, rewards and learning and development for country office and program unit staff which supports achievement of the CSP. Staff recruited meet requirements and are able to deliver their job roles well.
• Ensures gender mainstreaming and maintains gender sensitivity towards staff and associates to avoid discriminations whiles championing Plan International as an equal opportunities employer. Gender sensitivity evident in HR policies and delivery of roles.
• Directs Child Protection among staff to ensure the fulfilment of Plan International’s Child Protection Policy at all times. Staff recruited do not have record of child abuse and regular staff also do not engage in child abuse.
• Participates as a member of the Country Management Team to support prudent management of the organisation to offer sound technical advice in HR and staff management. Contributes meaningfully and evidence of sound HR practices from other managers.
• Implements the Plan International global HR strategy to achieve organisation requirement and best practices. HR activities fall in line with required standards of the Plan International global strategy, deviations are recorded and approved.
• Supports organisational changes in structure, tasks, and people management processes needed to achieve business goals. Change management well executed to meet real need.
• Prepares and manages the country HR budget for effective and efficient use of allocated funds. Budget planned and executed as per financial requirements.
• Ensures adherence to HR policy and practices that are consistent with global policy and compliant with local statutory and legislative requirements that prevents organizational conflicts. No legal implications recorded in breach of local labour requirements.
• Maintains up to date country office organization charts, job descriptions and employee records to support current organizational needs. Annual approved organizational charts available and filed.
• Provides coaching and advice to Managers and Supervisors on all HR issues, promoting fairness and transparency in the handling of people management practices, including whistleblowing disciplinary, grievances to maintain consistency and fairness within the organization. All related policies shared and made available to all staff.
• Plans and delivers induction for new international and local national staff to enable them settle faster and easily. Staff given adequate orientation and evidence in staff files.
• Conducts annual training needs analysis for all staff, source for, plan and delivers trainings to address performance gaps. Evaluation of the effectiveness of training initiatives recorded and maintain training records for all staff.
• Supports managers and staff in implementing the Plan International Employee Appraisal process. Tracks progress, and maintains statistical data on results to support attainment of organizational objectives and improve staff performance.
• Liaises with line managers to develop and maintain succession plans for key roles in the country and Program offices for smooth takeover of the key roles and also implement career development plans. Increase in internal recruitments annually.
• Provides management reporting data as required, for instance People Measures, gender mainstreaming checklist etc for decision making to improve the quality of HR functions. Quality periodic reports submitted timely and shared with line management.
• Participates fully in local NGO or multi sector HR networks and ensure that learning/best practices are shared and utilized in day to day country HR work for improvement in the function.
• Conducts recruitment and selection activities that meet Plan International policy and meets good practice standard to attract and retain the best.
• Monitors and influences organizational climate and workplace morale through Employee survey actions.
• Facilitates activities that would motivate and support the retention of staff to retain the best staff.
• Upholds harmony/teamwork among staff to create good and healthy working environment that improves performance.
• Contracts and rewards locally hired staff that complies with local legislation to avoid legal suits.
• Puts in place measures that create a Health and safety environment for staff and monitor their implementation. Health and Safety guidelines exist and are followed.
• Responsible for payroll management. Staff salaries and benefits have adequate approval and are paid on time.
• Has ultimate responsibility of the Human Resources Information System (including Time sheet management) to ensure an updated HR data for easy access and reference: A functional HRIS (Employee Central) at all times serving the purpose.
• Generates reports in Employee Central for management decision-making: Quality reports are readily available;
• Fulfils Plan International’s child protection policy to ensure child are protected from all forms of abuse. Good knowledge of Plan International’s Safeguarding Children and Young People Policy requirements and offers sound support to staff in this area;
• Performs any other duties to be assigned to support the attainment of organizational goals.

Dealing with Problems:

• Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them.
• Produces adequate policies and procedures to ensure smooth implementation of the country’s human resource functions as per requirements of the HR Strategy, FOB and other organizational policies and procedures and provide sensitization to staff to ensure compliance.
• Offers support through coaching and training of supervisors and staff to ensure improvement in performance.
• Works long hours and combining office work and field visits to provide support to supervisors and staff.
• Evaluates and investigates to have information on staff issues and initiate creative activities to address them to promote staff retention and performance improvement.
• Champions consistent, equitable and professional HR practices across country and PU office teams.
• Analyses and ensures Regional and Global policies and practices are translated and implemented to fit with local custom and practice.
• Be creative in building and working effectively within a diverse working environment.
• Makes analysis from HR information and present them in a usable way for management decision-making e.g. appraisal statistics etc.
• Reviews, approves and undertakes activities within the HR department and only refers to a higher manager where required by the organisation’s policies and procedures.
• May commit/approve invoices up to US$70,500.00.

Communications and Working Relationships:

Working contacts inside and outside the organization; include the purpose and level (high, medium, low) of the contact.

• Has high contact with all managers to offer support in the smooth implementation and managing of their staff.
• Maintains medium contact with other staff from the program unit and country offices to offer support for understanding and implementation of HR related activities.
• Low contact with Plan International partner organizations to offer support for human resource activities.
• High contact with Plan International Ghana HR networks to learn and also support colleagues with best practice in HR activities.

Knowledge, Skills, Behaviors, and Experience Required to Achieve Role’s Objectives:

Gained through education, training, & experience

Qualification and Experience

• A Master’s degree in Human Resource Management or equivalent;
• Minimum of 5 years of experience working in an HR generalist management role;
• Knowledge of and ability to implement organisational HR policies and practice;
• Experience in an HR specialist function, organisational design, performance management, reward management, recruitment and selection, training and development;
• Excellent writing and speaking in English language;
• Must be a member of a professional association e.g. IHRMP, SHRM.

Demonstrated behaviors needed by the postholder to successfully perform the role:

• Seen as a source of HR expertise, and proactive in sharing knowledge and advice
• Influencing skills
• Promotes high performance
• Open to feedback and willing to try new approaches and processes
• Leads by example. Coaches and actively develops others.
• Understands Plan International’s work, and implements people processes and practices that support achievement of our objectives
• Communicates in a style that inspires confidence and professionalism and builds credibility with line management, current and prospective employees
• Flexible and committed to customer service.
• Ability to involve and listen to others to ensure good understanding and implementation of human resources activities
• Maintain transparency, objectivity and free of bias in the discharge of HR duties

Skills Specific to the post needed to put knowledge into practice.

• Able to work with complexity and ambiguity
• Strong team working skills
• Coaching and mentoring
• High degree of discretion
• Planning, and organising,
• Influencing and persuading
• Sound judgement
• Commitment to continuous learning
• Cultural sensitivity

Physical Environment and Demands:

May be “typical office environment”; note if heavy lifting, climbing, excess travel, etc.

Travel requirements

This position requires about 30% travel within Plan International Ghana’s program units and outside Ghana.

Level of Contact with Children:

Low contact: No contact or very low frequency of interaction
Mid contact: Occasional interaction with children
High level: Frequent interaction with children

Low contact- the job responsibilities of this position does not require the post holder to have frequent contact with children. There would be occasional contact with children and it is expected that children shall be protected at all times.

Location: Accra

How to Apply For the Job

Interested applicants should submit the following documents to the link provided in the advert, not later than 31st October, 2018

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

• Detailed Curriculum Vitae, stating current and latest posts (WITH DATES) as well as summary of job responsibilities;
• Cover letter (stating the position applied for);
• Certified photocopies of relevant certificates of highest academic qualification, as well as national service certificate (if applicable);
• Names, e-mail addresses and telephone numbers of three (3) Referees (work-related);
• Personal contact telephone numbers and e-mail addresses.

Closing Date: 31 October, 2018

Only shortlisted candidates would be contacted. Qualified Ghanaian nationals, especially female candidates are encouraged to apply.

Plan is an equal opportunities employer, committed to the protection of children and gender equity and our recruitment procedure reflect this. Selected applicants will be expected to comply with the child protection policy of the organization.

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