A reputable financial company needs the services of qualified personnel for the following position:- Customer Service Officer

Job Purpose:

•   Responsible for responding to customer inquiries via telephone and face-to-face meetings. You are also to ensuring quality assurance in the branch in terms of service and appearance

Key Responsibilities:

•   Assist customers with routine account related requests
•   Research and resolve customer problems, acting as the customer liaison between other company departments when necessary
•   Cross-sell company products and services based on customer needs, in accordance with the company's program standards
•   Attend to customer inquiries and find solutions to their needs

Qualification Required & Experience

•   Holder of this position must possess a first degree in social sciences
•   Must have worked in a similar position for at least 1 year in a financial institution

Location: Accra

How To Apply For The Job

All qualified persons should send their application letters and CV to:-

mtemploy@gmail.com

Closing Date: 16 May, 2014