Job Vacancy For Customer Service Officer (20 Positions)



ASA Savings and Loans Ltd seeks the services of Customer Service Officers, in following regions; Greater Accra region, Ashanti region, Brong Ahafo region, Central region, Western region, Eastern region.

Job Summary

•   Maintaining a detailed understanding of the features and advantages of all products and services
•   Ensuring KYC compliance
•   Inputting customer details into the system correctly
•   Handling customer complaints
•   Reviewing customer documents and ensuring account opening forms are completed properly
•   Opening & closing customer accounts, issuing of customer cheque books
•   Handling basic customer enquiries e.g. request for loan/settlement balances and/or channeling it appropriately

Qualification Required & Experience

•   A minimum of HND in any discipline from a recognized institution
•   At least 1 year work experience in a customer service role in a Financial Institution
•   Strong selling/persuasive skills
•   Good oral communication skills, strong spoken English and a good conversational ability in One (1) or more local languages
•   Cheerful and presentable
•   Must not be more than 35 years old

Location: Greater Accra, Ashanti, Brong Ahafo, Central, Western and Eastern Regions

How To Apply For The Job

Apply to the Managing Director with detailed CV and photograph. Application should be sent to:

jobs.aslc@gmail.com

Closing Date: 11 July, 2016

Kindly indicate in your application the region you wish to be posted. Priority will be given to applicants who are resident in any of the regions stated above.