The ARB Apex Bank Ltd has been established by the ARB Apex Bank Ltd. regulations, 2006 (L. I. 1825) to provide support services to the Rural and community Banks (RCBs). The bank invites applications from suitably qualified applicants for the following position: E-Banking Manager

Job Purpose

• The E-Banking Manager will be responsible for the development, implementation, enhancement and support of the Bank's e-banking products and services including the day-to-day cards operations

Key Job Responsibilities

• Develop and implement strategies for the effective operation of the e-banking unit.
• Oversee the daily operations of all e-banking functions (Mobile & Internet Banking, Settlement & Reconciliation, Collection & Payments, remittances and cards Centre)
• Supervise staff in the e-banking.
• Organized e-banking security awareness education and training for stakeholders.
• Provide technical/operational advice and leadership in e-banking
• Improve service quality results by studying, evaluating, re-designing processes and implementing change
• Supervise the rollout of the ATM platform for the bank and RCBs and monitor and evaluate all related activities thereafter.
• Ensure the promotion and sale of all e-banking products to the RCBs and their customers
• Identify potential new e-banking businesses and develop them into revenue generating opportunities for the Bank and RCBs
• Consistently research, monitor and implement strategies to ensure growth in market share of the Bank's e-banking products and services
• Monitor and ensure effective control and mitigation of risks associated with e-banking operations
• Ensure innovation and work to improve the Bank's e-banking channels, including evaluating product opportunities on the Bank's and RCBs technology platform
• Demonstrate exposure in electronic payment systems in Ghana
• Maintain a detailed understanding and knowledge of e-banking operations and ensure that staff of the Unit are adequately trained

Qualification Required & Experience

• Applicant must possess a degree in banking, Finance, computer Science or any related discipline from a recognized university, with a minimum of 8 years post-qualification experience in a similar position or a professional qualification in Banking or any related discipline with five years post-qualification experience in a similar position in a financial institution.
• A relevant degree will be an added advantage

Knowledge and Skills Required

• Ability to work with very minimum supervision
• Self-motivated with good interpersonal skills
• Excellent report writing and presentation skills
• Good project management skills and a team player
• Proactive and result-oriented
• Experience with ATM network and cards management
• Exposure to the electronic payment systems in Ghana
• Ability to understand and assist management to negotiate win-win solutions in contracts with third party e-banking service providers
• Demonstrate ability to research into market trends in e-banking products and services and develop profitable solutions
• Proficient in the use of MS Office applications and the internet

Location: Accra

How to Apply For the Job

Applications, accompanied by detailed curriculum vitae, photocopies of certificates, name and address of 3 referees and contact telephone/e-mail addresses should be forwarded to:

The Head
Human Capital Department
ARB Apex Bank Ltd
P.O.Box GP 20321
Accra

Closing Date: 30 July, 2017