Dalex Finance is seeking to recruit an Executive Assistant.

Job Title: Executive Assistant
Reporting To: Director, Business Operations
Job Location: SWIFT Office

Job Summary: To manage The Director’s office and support in the day to day operations and the management of the company.

Key Job Responsibilities

Management of The Director’s Office

• Manage the workflow and track all ongoing projects of The Director Office.
• Ensure business/projects reporting schedules are strictly adhered to and all reporting requirements are met.
• Review and generate business reports and support the Director in developing presentations for all engagements (Board, key clients etc.).
• Oversee the day to day administration of The Director Office and the company as a whole.
• Monitor to ensure that all departmental schedules and projects are running on course.
• Review proposals and all in-coming correspondence to The Director Office.
• Manage the schedule for all key activities of the Director Office and coordinate tasks to ensure the Office runs efficiently.
• Keep and maintain an accurate record of paper and electronic correspondence on behalf of the Director.
• Prepare correspondence on behalf of the CEO, including the drafting of general responses, recommendations and proposals.
• Minute general meetings as required and complete research on behalf of the Director.
• Review all reports to ensure compliance to requirements.
• Support the Director in monitoring key performance indicators for each business unit.

Corporate Affairs

• Work with external marketing agencies to plan and implement promotions, campaigns and advertising materials to ensure brand consistency through all channels.
• Support brand building initiatives.

Customer Service

• Responsible for ensuring the implementation of the company’s service strategy.
• Responsible for customer service training, service delivery, service quality, customer feedback to ensure service standards are met.

Administration

• Implement and manage an effective administrative support system to ensure that the Company runs and operates smoothly. This includes oversight responsibility for the entire administrative function of all departments.
• Track and follow up on all Project Management Action deadlines

Key Performance Indicators

• Reporting – complete, accurate and on time
• Record keeping
• Branding – consistency and standards
• Customer Service – no service breaches
• TAT
• Project management - action deadlines

Relationships

External: Marketing Agencies and Clients
Internal: The Director and all Departments

Qualification Required & Experience

• A first degree (2.1 and above) in Business, law, Human Resources, Administration or Management.
• A Masters Degree in a related field will be an advantage

Knowledge

• Demonstrable experience in an administration/business role in a fast paced environment requiring tact, judgement and discretion in handling internal and external contacts.
• Expert level in the use of Microsoft suite of applications.
• Excellent organisational skills, ability to multi-task and organise others.
• Excellent oral and written communication skills and ability to professionally represent the Director’s office.

Work Experience: Five years working experience

Technical Competence

• Ability to work under pressure
• Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances.
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods.
• Ability to think ahead and anticipate needs before they arise.
• Ability to exercise discretion in dealing with confidential or sensitive matters.
• Confident and able to work on own initiative and with limited supervision.

Personal Competence Should be:

• Creative
• Self-driven
• Resourceful
• Passionate
• An excellent communicator
• Able to build trust
• Professional with a good service orientation
• Should plan to avoid failure

Level of Authority: As relates to management of the Director’s Office, Corporate Affairs and Business Operations.

Decision Making: As delegated from time to time.

Working Conditions: Office bound with travel

Physical Requirements: No physical requirements

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 17 August, 2018