Role Summary

• To enhance operations of the bank and the RCBs by designing, developing and implementing business software solutions and providing support to end-users.

Key Responsibilities / Accountabilities

• Provide maintenance and support of business application systems of the bank to ensure timely roll out for use by RCBS.
• Train RCBs on business systems to ensure users can effectively run the systems.
• Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Bank’s specifications
• Perform Close of Day activities to ensure the banking software is ready for use the next day and generate reports for submission to Applications Manager
• Resolve incidents logged in the SysAid and escalate unresolved issues to vendors to ensure they are addressed promptly.
• Provide support to users of software and applications used by the Bank/RCBS
• Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
• Connect RCBs/Agencies to the Data Centre infrastructure in terms of setup configuration and implementation of business applications

Qualification Required & Experience

• Minimum of a first Degree in Computer Science or in a related field.
• Membership of a recognized professional body will be an advantage.
• At least five (5) years post qualification experience in a banking environment.

Knowledge and Skills

• Working knowledge of relevant IT Applications – MS SQL, HTMLS, C#, Oracle. Proficient in the use of Microsoft Technologies
• Excellent working knowledge of the core banking software preferable Temenos T24
• Excellent networking and facilitation skills
• Good communication skills – both written and verbal.
• Strong analytical mind and excellent problem solving skills
• Proficient in the use of MS Office Suite

Location: Accra

How To Apply For The Job

Applications accompanied by detailed curriculum vitae, copies of certificates, names and addresses of three (3) referees, including their contact telephone nos./e-mail addresses, should be forwarded to:

The Head
Finance & Administration Dept.
ARB Apex Bank Limited
P. O. BOX GP 20321
Accra

Closing Date: 05 April, 2021