Job Title - Business Development Manager
Reporting to - Chief Operating Officer
Location: - Accra

Job Summary

• Works to improve the Company’s market position and achieve financial growth.
• Define long-term organizational strategic targets, builds client relationships, identify business opportunities, negotiate new contracts and consults with management on new trends and market conditions.Manage existing clients and address any issues that arise during the service delivery and bring to the attention of Chief Operating Officer any information that will improve the client’s experience.

Responsibilities:

• Manage existing customers by regular visits and addressing promptly any issues or client’s complaints that arise; by liaising with the Quality Assurance/Control Manager to find resolutions.
• The Business Development Manager will work with marketing team, Business Development Officer and the General Managers to increase business opportunities, find potential new clients, make presentations to them on aspects of the business of interest to the client and win new business.
• Attending conferences, meetings and industry events; and reporting back to Superior.
• Sending Monthly updates and analysis to clients.
• Researching business opportunities and viable income streams.
• Following industry trends locally and internationally.
• Identifying and mapping business strengths with clients’ needs.
• Make presentations on tailor made solutions and new services to clients.
• Liaise with the Sales and Marketing team to conduct customer satisfaction survey, collate and analyze data, report to Management on the results of the analysis and close out any issues that arise with the clients.
• Developing growth strategies and plans.
• Developing business proposals.
• Monitor urgent transactions with the relevant department and update customers on the progress of the transactions.
• Liaise with the Sales and Marketing team to generate quotations per client’s request without delays.
• To submit weekly, monthly, and annual reports to the Chief Operating Officer.
• Notify your superior of new clients and agreed rates etc.
• Organize meetings between clients / potential clients and relevant Management team members.
• Liaise with your subordinates to prospect business for all 3 branches (Tema/Accra & Takoradi).
• Be safety, health, and environmentally conscious in the discharge of assigned duties.
• Be anti-bribery inclined in the discharge of assigned duties.
• Perform other assigned duties as and when necessary.

AUTHORITY

• Has control over documents/materials allocated on the job.

Qualification Required & Experience

Qualifications/Education/Training:

• First Degree in Marketing or related discipline from an accredited University Master’s Degree.
• Diploma or Advanced Diploma in PortAdministration/Logistics/Shipping/Warehouse/ Supply Chain Studies or other related discipline is an added advantage.
• Licensed Member of a recognized or certified Marketing or Logistics Body/Group.

Experience:

• Experience of working in a similar role-minimum of five (5) years post qualification.
• Experience in working in a Logistics/Transportation/Freight Forwarding Company will be an added advantage.

Knowledge:

• Comprehensive knowledge in business development, port operations, logistics, shipping and warehouse management functions.
• In-depth knowledge of marketing and business development activities.
• Knowledge and consciousness of secured internal controls and economic implications of breaches of controls in a logistics environment.

Skills & Competencies:

• Excellent communication skills, particularly verbal and written and public relations abilities.
• Excellent professional interpersonal and influencing skills
• Excellent leadership and analytical skills.
• Excellent Presentation Skills
• Strong prioritization skills, well organized and ability to manage time and own workload.
• Ability to work flexibly and adapt to changes in the work environment.
• Team player.
• Problem solving skills.
• Negotiation and persuasive skills.
• Maintain confidentiality of sensitive clients and Company issues.
• Research and strategy in order to benchmark competition and keep the Company ahead of it
• Business Intelligence on the business service and conducting marketing analysis to know the Company’s current position.
• Data Collection to make accurate analysis
• Project management skills

Personal Attributes:

• Self-starter and self-motivated.
• Ability to make sound decisions and use own initiative.
• Be creative-ability to come up with ideas.
• Demonstrate sound work ethics.
• Prepared to learn new skills and impart to other personnel.

Others:

• Computer Literate-ability to use Outlook, Microsoft Word, Excel, Power Point.
• Must be able to Drive and possess a valid Driver’s License.
• Ability to organize departmental meetings and trainings for subordinates.
• Willingness to participate in meetings, trainings, presentations, etc.

Location: Accra

How To Apply For The Job

Interested applicants should send their Cover Letter and CV to:

csahrrecruitment@gmail.com

Closing Date: 14 March, 2023