Job Description

• Ensuring a positive and professional client service experience.
• Managing client inquiries via phone, email, online, or in person.
• Directing client complaints or complex queries to relevant departments in a timely manner.
• Providing clients with technical assistance on products and services.
• Expediting serious issues to management toward prompt resolution.
• Building positive client relations by checking in regularly and following up on active processes.
• Maintaining client records and documenting processes.
• Identifying potential client services concerns and facilitating proactive intervention steps.
• Keeping track of new products on offer, as well as emerging trends in client services.

Qualification Required & Experience

• Positive work history and ability to maintain solid attendance.
• Available to work extended hours.
• HND minimum
• Strong people skills.
• Good moral character.

Location: Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

championmanufacturinggh@gmail.com indicating the position as the subject of the e - mail

Closing Date: 23 October, 2024