Job Summary
Category:
Sales and Marketing
Categories
Job Vacancy For Customer Care Officer
Job Description
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Qualification Required & Experience
• A minimum of a diploma is required.
• 3 years work experience is required.
• Applicants must have good interpersonal skills.
Salary: 1500 - 1700
Location: Tema
How To Apply For The Job
C.V.s should be sent via:
businessexclusive33@gmail.com indicating the position as the subject of the e- mail
Closing Date: 21 June, 2019