Job Description

• Responding promptly to customer enquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.

Skills and Qualifications

• Personable and attentive
• Strong interpersonal skills
• Strong verbal communicator
• Familiar with the software used to connect with customers and gather their information
• HND or degree

Location: Accra

How To Apply For The Job

All C.V.s should be sent via:

manigoldengineering@gmail.com indicating the position as the subject of the e - mail

Closing Date: 23 October, 2024