Job Summary
Company:
Employment Solutions
Category:
Sales and Marketing
Categories
Job Vacancy For Customer Service Officer
Job Description
• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Act as the company gatekeeper.
Qualification Required & Experience
• HND and degree holders can apply.
• Applicants must have worked for at least 4 years.
Salary: 1200 – 1400
Location: Achimota, Accra
How To Apply For The Job
All C.V.s should be sent via:
employmentsolutions77@gmail.com indicating the position as the subject of the e - mail
Closing Date: 22 August, 2019