In line with our values of accountability, integrity and excellence we intend to step-up our efforts at delivering on our promises to our cherished clients, by providing excellent and efficient services that delight our clients.

We hereby seek to employ a managerially competent and technically astute operations manager, who would drive the provision of excellent services and the improvement of operational efficiency.

The Role

Reporting to the Chief Operations Officer, the successful candidate shall be responsible for the operational management of all back office processes including underwriting and reinsurance, premium administration, claim processing and quality control.
Key Responsibilities

•  Oversee the underwriting and reinsurance function to ensure quality delivery of policies, renewal of contracts and treaties
•  Introduce tactical innovations for the improvement of the premium administration process and exercise oversight responsibility to ensure timeous premium collection
•  Design, review and implement appropriate internal business processes, controls and procedures in back office operations.
•  Provide meaningful input to decision pertaining to corporate initiatives and operational strategies
•  Provide leadership and strong people management to drive the Life Operations team towards the consistent achievement of desired results
•  Ensure legal and regulatory compliance regarding all underwriting and reinsurance activities in the division

Qualification Required & Experience

•  Must have at least a first degree from a recognised unversity, a Master's degree will be an added advantage
•  Must have not less than ten (10) years progressive experience in Insurance Operations, with at least four (4) years in a managerial capacity
•  Must be ACII certified
•  Experience in Insurance sales, marketing or client service will be an added advantage

Competencies:

•  Demonstrated ability to lead people and prudently manage capital resources
•  Ability to control business operations to achieve excellent and efficient service delivery
•  Ability to produce high level reports that are meaningful for strategic decision-making
•  Must be client-oriented and able to align operational activities to overall corporate objectives
•  Strong communication and interpersonal skills at all levels of the organisation

Location: Accra

How To Apply For The Job

If you have what it takes, you may apply by posting your application, CV with at least two professional  references to:-

The Head Of Human and Corporate Resources,
Metropolitan Life Insurance Ghana,
PMB CT 456
Cantonments, Accra

Or email to:-

recruitment@metropolitan.com.gh

Closing Date: 13 March 2013