Our client, a public trust is seeking results-oriented and dynamic professionals to lead and manage its operations effectively. Thorough knowledge and experience in social protection policies and implementation and financial literacy is critical.

Job Title: Head of Operations/Client Service

Purpose

• Responsible for customer and stakeholder management and field operations to ensure effective enrolment, complaints management, benefits payment and service provider coordination to delivery stakeholder value

Qualification Required & Experience

• Bachelor's degree in business administration, computer science or the social sciences
• At least 5 years experience in similar position
• Master's degree in marketing, communications, psychology or related field will be an added
• Knowledge of customer relations management software will be an advantage

Location: Accra

How To Apply For The Job

Your curriculum vitae (CV) must have a minimum of two referees. Applicants are required to present copies of relevant certificates and academic records.

Interested applicants should please send their CVs and application to:

hr@deon-noed.com

Application shoudl be addressed to:

Executive Director
Dcon and Noed International (DNI)
(HR Advisory)
Post Office Box KN 3618
Kaneshie - Accra

Or Call us on:

0277-799999

Closing Date: 05 August, 2020