Job Description

• Listen to customers’ concerns, issues and questions
• Resolve customers’ concerns and answer customers’ questions to your best ability
• Maintain a positive attitude and calmly respond to customers’ complaints
• Open new customer accounts
• Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
• Recommend possible products to meet the customers’ needs
• Refer issues and questions to managers if necessary
• Prepare product and customer reports by gathering data collected during customer interactions

Qualification Required & Experience

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.
• HND or degree

Location: Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

expressoilghana@gmail.com indicating the position as the subject of the e- mail.

Closing Date: 15 November, 2024