World Vision International is a Christian relief, development and advocacy organization dedicated to working with children, families and their communities worldwide to reach their full potential by tackling the causes of poverty and injustice. For over two decades. World Vision has been working with urban and rural communities in all the 10 Regions of Ghana to improve provision of water, promote sanitation and hygiene practices and quality education, particularly at the basic level, enhance food security and respond to disasters.

Description Of Job

World Vision Ghana (WVG) is looking for a highly qualified, proactive, motivated and resourceful person to fill the above position.

Reports to: IT Manager

Purpose of the position:
To Support and maintain the day-to-day operations of hardware and business applications in use by World Vision - Ghana through the provision of a client-oriented service.

Major Responsibilities:

•  Plan and maintain a call tracking system and to evaluate hardware and business applications in the Base and ADPs to ensure that they are operating optimally
•  Setup, install (softwares and security tools), troubleshoot and configure all end-user computers and related equipment in the Base and ADP Offices
•  Provide support to resolve all data and voice communication and related problems in the Base and ADP offices by working in collaboration with ADP point persons and vendors
•  Liaise with Head Office IT team to ensure optimum availability of Internet and WAN Links at the Base and ADP Offices
•  Maintain an up-to-date inventory of all IT and related hardware and software in the ADPs and the Base Office
•  Generates monthly reports and Collaborates with ADP Managers to assess their support requirements at the beginning of each FY

Qualification Required & Experience

Job Specification:

•  Educational level required: A university degree in BSC Computer Science or related field
•  Technical Training qualifications required: Any of A+ certification, MCP, Network+
•  2 years' working experience and another 2 within WV will be an added advantage
•  A good understanding of remote connectivity via the Internet
•  A good understanding of hard and software troubleshooting techniques
•  Good client liaison capabilities and ability to train end-users

How To Apply For The Job

Interested applicants who meet the above criteria should send their application letters and CV quoting only the job reference as the subject to:

ghana@wvi.org

Closing Date: 13 November, 2012

As a Child focused organisation, World Vision is committed to the protection of children and does not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. WV is an equal opportunity employer. Women are highly encouraged to apply.