Job Summary

•  Monitoring and maintaining computer systems and networks;
•  Providing support, including procedural documentation and relevant reports;
•  Following diagrams and written instructions to repair a fault or set up a system;
•  Supporting the roll-out of new applications
•  Working continuously on a task until completion (or referral to third parties, if appropriate);
•  Prioritising and managing many open cases at one time;
•  Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
•  Testing and evaluating new technology;
•  Conducting electrical safety checks on computer equipment
•  Installing and configuring computer hardware, software, systems, networks, printers, scanners and more
•  Planning and undertaking scheduled maintenance upgrades
•  Talking to clients and computer users to determine the nature of problems
•  Responding to breakdowns
•  Investigating, diagnosing and solving computer software and hardware faults
•  Repairing equipment and replacing parts
•  Supervising junior engineering and technical staff
•  Agreeing call-out timescales
•  Obtaining replacement or specialist components, fixtures or fittings
•  Ensuring compliance with health and safety legislation

Qualification Required & Experience

•  A thorough knowledge of chip level repairs, especially with laptops
•  A thorough knowledge of operating systems, networking, hardware and software
•  Excellent problem-solving skills
•  The ability to explain problems and solutions clearly to non-technical users
•  The ability to priorities, work under pressure and meet deadlines
•  A patient and methodical approach
•  The ability to work alone or as part of a team

Location: Kumasi

How To Apply For The Job

Send cv’s and any appropraite certificate(s) to:

kboakye76@yahoo.com

Closing Date: 18 July, 2013