Job Summary:

• Manage the optimization of portfolios across segments and products ensuring financial objectives are met and data integrity is sustained as well as drive data analytics and financial management support to relevant commercial units in line with the Enterprise Business Unit’s strategy and objectives.

Job Context

• Highly dynamic and competitive telecommunication industry
• Advancement in global technology trends
• MTN Group business standards and practices
• Diverse cultural environment
• Segmentation structure implication
• Performance driven environment
• Developing sophisticated client base

Job Role

• Manage existing and new product/ segment portfolios to ensure optimal financial and non-financial performance KPIs are derived in collaboration with the Enterprise segment and product development manager.
• Ensure product lifecycle management adherence
• Explore and introduce initiatives to drive incremental revenue on existing product lines in collaboration with the Enterprise segment and product development manager.
• Initiate analytics and research to understand reasons for growth, decline, churn and dormancy across all segments and product lines
• Design NPS strategies including customer retention, loyalty and acquisition strategies
• Lead and execute impact assessment on the respective initiatives stated above
• Assist with tracking commercial performance (Churn, revenue, segment performance, subscriber growth, revenue, ARPU, usage, customer insights etc) reporting per product and per segment
• Assist with input for financial modelling, business cases and pricing support per product and segment
• Drive Research and analytics within the division
• Ensure proper portfolio management and product lifecycle managements guidelines are adhered to and implemented

Qualification Required & Experience

• A Degree in Computer Science, Engineering, Finance, Mathematics/ Statistics or an equivalent Business qualification

Experience

• Minimum of 5 years’ experience in IT in the Telecom Industry with at least 3 years in a supervisory position.
• Advanced knowledge and skills in Finance and Data modelling is an advantage

Training

• Project Management
• MS Excel (Advanced)
• BI / Daas
• CIM certification

Competencies

Professional/Technical competencies:

• In depth knowledge of the market and industry
• Project Management
• Product Management and GTM Best practices
• Understanding of technology and services
• Financial forecasting, reporting, target management and ownership
• Commercial Acumen

Skills/Physical competencies:

• Ability to manage self and team performance, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently, Creativity and Innovation
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
• Organisational Positioning Skills – Good written and verbal communication, commitment to the organization
• Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities.
• Negotiating Skills

Behavioral Competencies:

• People management skills
• Analytical skills

Location: Accra

How To Apply For The Job

Interested candidate should send their CVs to:

Mtnghanarecruitment@mtn.com

Closing Date: 10 September, 2021