The Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH draws on the wealth of regional and technical expertise as well as tried and tested management know-how. As a federal enterprise, we support the German Government in achieving its objectives in the field of international cooperation for sustainable development. GIZ offers customised solutions to complex challenges. We offer demand-driven, tailor-made and effective services for sustainable development in more man 130 countries worldwide.

The Federal Ministry for Economic Cooperation and Development (BMZ) launched a special Initiative "ONE WORLD-NO HUNGER" focusing on poverty reduction and food security. The global programme "Innovation Centers in the Agriculture and Food Sector" aims to use innovations in the agricultural and food sector to boost the incomes of smallholders, create more employment opportunities (particularly in food processing), and to increase regional food supplies in the project's rural target areas.

Job Description

•   The Federal Ministry for Economic Cooperation and Development (BMZ) launched a special Initiative 'ONE WORLD-NO HUNGER" focusing on poverty reduction and food security.
•   The global programme "Innovation Centres in the Agriculture and Food Sector" aims to use innovations in the agricultural and food sector to boost the incomes of smallholders, create more employment opportunities (particularly in food processing), and to increase regional food supplies in the project's rural target areas.
•   The objective of the Green Innovation Centre project in Ghana is to improve the livelihood of family farms and other actors in selected value chains.
•   The project has taken office in the GIZ Green Building in Airport Residential Area together with four other programs and projects.
•   The building is managed jointly and the reception will be manned by a friendly but firm, alert and very well coordinated receptionist.

Responsibilities:

The receptionist is responsible for

•   Supervising and coordinating ingoing and outgoing staff situated in the building and visitors in a service-oriented manner and maintaining a high standard in the reception area
•   Dealing with official phone calls
•   Ensuring incoming and outgoing calls are efficient and uninterrupted performing reception and secretariat services on a daily basis
•   Liaising with facility manager and security guards

Tasks:

Phone and reception services, The receptionist

•   answers and accepts phone calls and messages and/or forwards or rejects them
•   maintains a callback list of all incoming calls which cannot be takenby the relevant staff - member
•   operates the answering machine appropriately
•   registers, documents and organises incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)
•   announces incoming visitors to the relevant staff of the projects and assures their coordinated access to the offices
•   registers incoming and outgoing visitors
•   ensures deputisation for other staff members
•   ensures that visitors are comfortable by offering newspapers, refreshments etc.

Office work and services, The receptionist

•   ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email) sorts and distributes incoming correspondence (email, fax. other official documents)
•   is responsible for distributing and accepting documents and packages to/from the post office. government institutions, embassies etc., and is responsible for these
•   ensures periodicals and GIZ brochures are put out

Other duties/additional tasks
The receptionist

•   performs other duties and tasks at the request of management

Qualification Required & Experience

•   1st Degree in Management Studies with minimum 1 year working experience OR HND Management and Secretaryship or similar qualification from a recognised institution with 2 years working experience

Other knowledge,

•   good working knowledge of ICT
•   technologies (related software, phone,
mobile phone call
•   holding/forwarding/connecting, fax, email, the internet) and computer applications (MS Office)
•   very good written and oral knowledge of English
•   politeness and helpfulness in dealing with visitors
•   willingness to updated skill as required by the tasks to be performed - corresponding measures are agreed with management

Key Competencies

•   good in multitasking'
•   verbal and written communication skills
•   professional personal presentation
•   customer service orientation
•   cheering personality and enjoys working with persons
•   ability to act firm in a polite manner
•   information management
•   attention to detail
•   initiative
•   reliability
•   stress tolerance
•   time management skills
•   respectful
•   demonstrate sound work ethics
•   very good ability to work effectively with others

Location: Accra

How To Apply For The Job

Interested and suitable applicants are to forward their applications with a detailed Curriculum Vitae and a half to one-page letter addressing the applicant's motivation by email to:-

hr-ghana@giz.de

Closing Date: 17 February, 2016

•   Kindly note that only short-listed applicants  would be contacted.
•   If you do not hear from us 2 weeks after the deadline, please consider your application unsuccessful.