Our client, one of the leading automobile companies in Ghana, is seeking to employ for the following position as Sales Support Officer

Job Purpose:

•   To coordinate and provide sales support to customers by working with Distributors in Togo, Benin and all Francophone countries.

Specific Responsibilities:

•   Engage in regular outdoor sales and marketing activities in Togo. Benin and any other Francophone countries assigned
•   Conduct market research projects (data collection, feedback etc.)
•   Generates and processes new sales leads as necessary
•   Answers phone calls from Distributors and Customers and deals with problems as arise
•   Follow up with customers to make sure that they are satisfied with a particular product
•   Meets with Distributors and Dealers to make sure that sales people are doing their job correctly
•   Provide any necessary data or reports to the sales team
•   Exert attention to detail, as customers may have the same problems; reports the problems as necessary
•   Arrange appointments with clients and sales team
•   Responding to customers emails, texts, and phone calls
•   Update all contact information for clients
•   Deal with any customer complaints and resolves the issue as necessary
•   Does any necessary administrative work. including filing and presenting reports

Qualification Required & Experience

Education/Qualification

•   Excellent French and English Proficiency is a MUST
•   Bachelor's Degree in Business Administration, Marketing. Economics or Social Sciences. A professional qualification and or Master of Business Administration will be an added advantage;
•   Minimum of 3-5 years of relevant work experience in the retail and wholesale industry
•   Work will involve frequent travels so candidate must be ready and able to do so on short notice.
•   A good working understanding and previous work experience in Togo, Benin and other Francophone countries in West Africa will be an added advantage
•   Excellent analytical, reasoning and problem-solving skills
•   Good computer skills, including proficiency in MS Office and critically Excel is a required criterion High energy, Results-oriented, strategic thinker and planner
•   Must be Resident in Accra or Tema.
•   Age requirement - not more than 35years of age.
•   Ability to drive and must hold a valid Driving license
•   Knowledge of motorcycle and automobile industry will be an added advantage

Key Skills and Competencies

•   Strong organizational and planning skills; and experience of project management
•   Excellent interpersonal skills, including ability to undertake high-level representation.
•   Excellent French and English oral and written communications skills, including public speaking.
•   Ability to work under pressure. independently and with limited supervision.
•   Time-Oriented. Basic Math Skills
•   Consumer Relations, Crisis Management
•   Reporting Skills, Administrative Skills, Attention to Detail

Location: Accra

How To Apply For The Job

CVs should be sent to:

recruitment@firmusadvisory.com

Closing Date: 15 July, 2019