A reputable Non-Bank Financial Institution is seeking to recruit a suitably qualified person for the position of Senior Protocol Officer.

Job Summary

• Responsible for managing and executing protocol duties for staff and company clients traveling overseas or to Ghana. This role ensures the smooth coordination and facilitation of travel arrangement, including visas, accommodation nd itineraries and oversees the transport and dispatch section, ensuring efficient operations and timely delivery of services.

Key Job Responsibilities

• Process travel documents of staff and company's clients traveling to and from the country including ground transportation, airport protocol services, travel insurance and all incidental travel arrangements, visa and passport applications, work permits etc
• Book, confirm flights and arrange transport and hotel accommodation for staff and visitors
• Liaise with airlines, travel agencies, embassies and government agencies for smooth travel arrangements
• Ensure that all company vehicles are maintained in accordance with the company vehicle maintenance policy
• Study weekly vehicle maintenance report from the Chief Driver and advise
• Ensure the collection and dispatch of company mails
• Assist with the preparation of departmental budget

Relationships

External

• Has contact with airlines, immigration, embassies and airport authorities
• Has contact with garages and other service providers
• Has contact wit other service providers regularly through telephone calls and email to register concerns complaints etc

Internal

• Liaise with the Finance Department to ensure prompt payment of bills for service providers
• Liaise with company staff to facilitate traveling arrangements
• Work closely with the Head of Department and other colleagues to ensure integration and smooth running of the department/office

Qualification Required & Experience

• Bachelor's Degree in Ticketing & Reservation or Hospitality/Tourism Management/Aviation & Travel Management related discipline/field of study
• Master's Degree in a related field will be an advantage

Professional: Certification or Member of the International Air Transport Association (IATA) or other reputable/related professional bodies/associations is an added advantage

Work Experience: At least 5 years of work experience in a position/role equivalent to the grade of an officer in protocol or related duties

Work Conditions

• Duties performed mostly in the office with visits to garages, airport and embassies.
• The potential hazards will be time spent on the road heading to destinations and back

Physical Requirements

• Standing for long hours at the airport
• No specific time limit for work, especially during peak travel seasons

Location: Accra

How To Apply For The Job

Interested persons should please send their application letters and CVs to:

humanR.recruitment2022@gmail.com

Closing Date: 21 March, 2025