Responsibilities:

• Lead purposeful relationship-building with a wide array of partners and other research teams
• Lead the proactive discovery, exploration, development and presentation of insights to drive strategy in the global participation space
• Partner with Design, Product, Engineering and Data Science teams to build in research at multiple stages of the product development process
• Collaborate with domestic and international research and product partners
• Ensure problems are approached through the integration of multiple data streams, including qualitative and quantitative research along with cultural trends and patterns
• Advocate for insights in order to drive action and impact by providing compelling narratives and artefacts
• Lead purposeful relationship-building with a wide array of partners and other research teams
• Promote and lead the building of foresight and synthesis of trends through investigation of rapidly shifting marketplace dynamics, emerging data sources & technologies and the ever-changing consumer and business landscape to drive better business decisions around emerging opportunities

Qualification Required & Experience

• 7+ years conducting user research and/or market research, with an excellent command of both qualitative and quantitative methods
• Experience working with teams and conducting research globally, across culture and languages
• Experience working in startups or on highly ambitious zero-to-one projects.
• Fluency in English. Fluency in at least one local language in West Africa
• Bachelor's Degree (minimum requirement)
• (Optional) Advanced degree in Business (MBA), Communication, Psychology, or a related field
• Strong foundational knowledge of qualitative and quantitative research tools and techniques
• An ability to develop a deep understanding and empathy for customers whose daily life, circumstances and needs might be very different than your own.
• A track record of thought leadership and delivering research to inform business, marketing and product development strategies and roadmaps
• An entrepreneurial mindset and a creative approach to problem-solving
• Strong cross-organizational negotiating and influencing skills with the ability to sell an idea
• Forward thinking
• Ability to manage through ambiguity, proactively assess needs and create plans
• Demonstrated ability to prioritize initiatives
• Strong business acumen; an understanding of business goals, strategies and pressures while being aware of industry trends and competitive actions as a context for doing research
• Ability to build collaborative relationships remotely and cross-functionally to influence strategy and decisions
• Can express ideas clearly and simply; listen to others; create an environment where all are comfortable expressing thoughts; and promote timely and ongoing flow of information
• Strong project management skills and experience guiding multiple internal and/or outsourced projects simultaneously
• A growth mentality that fuels your desire to constantly learn and improve
• Excellent written and verbal communication
• Detail oriented and able to manage multiple projects simultaneously
• Interested in new and experimental methodologies
• Have demonstrated experience discovering, synthesizing, and socializing actionable insights that have shaped product strategy and produced a business impact

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021