Job Vacancy For Senior Services Specialist At Ericsson Ghana



The key responsibilities include:

•  Proactively engage with customers to better understand their overall concerns and explore the specific issues related to competence, roll-out, O&Metc...
•  Drive services strategy for the key oppportunities
•  Understand the technical solution/offering by working closely with core-3 team and translate it to service requirements/offerings
•  Work closely with operations team in terms of explaining the requirements and needed input
•  Review the service costing and time plans from operations and make necessary adjustments
•  Prepare cutover/migration plans for transformation from SDH to IP/Ethernet/DWDM, POTS to XDSL/xPON and swap of competitor long hual microwave with Ericsson long haul microwave solution
•  Organize site/field surveys, fiber testing
•  Review training/learning proposals and customize according to the scope of offered solution and customer competence needs
•  Provide the sanitized services costing input to core-3 team for OPCM
•  Perform the TCO analysis if needed
•  Be a mentor to the organization be aware of financial performance and other key perforamec indicators as per EP & FBC Balance score cards (BSCs)

Qualification Required & Experience

To be successful in this role, we are looking for people with broad experience working in fixed broadband & convergence area, especially DWDM, GPON, Long Hual microwave and IP. Hands on experience from deployment/Project.

Management in any of these technologies/systems will be a great advantage.

•  BE telecom
•  Extensive experience (Project Management, O&M, services sales) from any of the below systems
•  DWDM, GPON, Long Haul microwave, IP
•  Experienced in understanding key strategic customer issues
•  Financial acumen to put together commercial proposal, business case analysis
•  Good working knowledge about tools like Verdi and OPCM PM certification

How To Apply For The Job

Interested applicants should visit our website:- www.ericsson.com/careers and "search jobs" by country "Ghana".

Closing Date:  24 October, 2012