Job Description

• Greeting passengers and customers that approach their counter:
• Answering questions regarding dates, prices, and availability of flights;
• helping passengers and customers with inquiries regarding changes or cancellations; and
• promoting special offers.
• Issuing flight tickets:
• Using computer reservations systems to check availability;
• taking note of the passenger’s personal information, including passport number, when travelling international;
• accepting payment from passengers and customers;
• confirming the purchase with the passenger; and
• handing the ticket and receipt to the passenger or customer.
• Modifying or cancelling a passenger’s flight reservation:
• Using computer reservation systems to check availability for modification;
• charge a modification or cancellation fee to the passenger when airline policies dictate so

Qualification Required and Experience

• 3 years previous experience
• HND or degree is required
• Outstanding interpersonal and communication skills:
• Communicating clearly with passengers in order to explain everything related to their flight and provide them with the necessary assistance;
• having a friendly and engaging personality and being able to work as part of a team; and
• being sales oriented and able to negotiate on behalf of clients.
• Outstanding organizational skills:
• Being able to program an entire flight schedule for passengers needing flight connections; and
• multitasking; being able to do several tasks at the same time in a quick and timely manner.

Location: Tema

How To Apply For The Job

All C.Vs should be sent via:

employmentsolutions55@gmail.com indicating the position as the subject of the e- mail.

Closing Date: 04 November, 2019